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Melbourne Lean Coffee Message Board › Do people actually see the dysfunctions?

Do people actually see the dysfunctions?

Thomas D.
user 9617830
Melbourne, AU
Post #: 1
Tim asked me if I could dig up a reference that came up in last week's chat (Aug 16) on his topic: Do people actually see the dysfunctions?
(I'm implying that I think that that was his one).

Have you experienced a situation wherein, from the outside consultant’s perspective, things were clearly not running smoothly in line with “the Agile book”, as it were, whereas no one on the inside was alert to, or aware of the dysfunction observed, happily working away as if everything is running like clockwork.

“Pluralistic ignorance” was the pattern I suggested to be at play. This could be affecting your clients or projects, and I was asked to post some background on this subject ~ Human Behaviour and team dynamics being my area of expertise and specialism. If you’d like to read more, please click this link now.
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