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The Customer is Always Right Now: Best Practices for Live Chat/ Customer Service

From: Chanah S.
Sent on: Wednesday, February 11, 2015 11:18 AM

Hi New York Ecommerce Meetup Fans,

We are very excited to see you all at tonight at the Meetup.

Tonight you will learn more about best practices for live chat and outstanding customer service for your Ecommerce business. Great online service is a blend of immediacy and quality. Live chat is a tool that can help online retailers achieve that harmonious blend, but how do they extend its functionality beyond service and use it to increase conversions and sales? Find out tonight!

Karl Pawlewicz, the voice of Olark, will offer a short state-of-the-state on live chat and ways in which retailers can use live chat to improve sales and service in 2015.

When: Wednesday, February 11,[masked]:00 PM

Where: Hara Partners @ Jay Suites
31 W 34th Street - 7th Floor 
New York, NY





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