What we're about

At tech companies we're really great at talking about sexy things like design, UX, development, etc. But what about supporting all the users who use our product? This meetup will gather people across all industries (retail, non-profit, e-commerce, etc.) to discuss some of the opportunities, learnings and challenges with user support / customer service. Everyone who attends should walk away with at least 3 big things they can do to create a baller user support experience at their organization.

Past events (5)

Best Practices in Measuring Customer Happiness

DoSomething.org Office

Providing Scalable Support With a Personalized Touch

Needs a location

Making customer feedback a part of your product

Charity Water

User Support Best Practices For Tech Companies

Needs a location

Photos (2)