City officials in London recognized that the adult services they provided to LGBT citizens were not doing a good job of reaching people over age 60. They also had evidence that LGBT baby boomers were twice as likely to develop mental illnesses and tended to be institutionalized earlier than the general public. This is not just an issue in London; statistics are similar in cities worldwide.
Service designer Joey Wang was hired to conduct research into the barriers and opportunities for improving services for this unique population. In this talk, Joey will share how she went about the research in London, what she learned, and how that informed her approach for a new project here in the Pacific Northwest.
=========== Event Info ============
▪ Date: Wednesday, April 17, 2019
▪ Time: Informal networking from 6:30 - 7:00pm, then the presentation begins promptly at 7:00pm
▪ Location: Jaguar Land Rover, at 1450 NW 18th Ave., Portland
▪ Refreshments: Light dinner and drinks.
▪ Cost: free
About the speaker:
Joey Wang is a service designer passionate about unpacking complex social challenges. Through her work, she seeks to understand the intangible structures governing human interactions (both physical and digital). By doing so, she can better advocate for the unmet needs of underserved populations. Joey has an MA in service design from the Royal College of Art and a BS in Product Design from Art Center College of Design.
About this organization:
The PDX Design Research Group is a multidisciplinary networking group focused on the role of research in the design of products, services and systems in business, government and non-profits. We welcome perspectives from all disciplines, including human-computer interaction, design, market research, and the social sciences, and others. Our meetings have included speakers, panel discussions, workshops, and other events, with opportunities to network and discuss relevant topics with fellow research professionals. Keep track of us on PDXHCD.ORG.
We hope to see you at the event!
--Sherri, Elise, and Mike, co-organizers of the Portland Design Research group