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How many times have you wondered, “I already explained that!” or “why are they so frustrated?” Oftentimes, the people side of project management is more nuanced than the technical aspects. This presentation will review communication approaches and techniques for managing high stress situations
By the end of this presentation, you should be able to:
- Articulate the importance of establishing expectations and documentation.
-Describe and practice strategies for de-escalating, grounding, and communicating in high stress situations.
Bridget Berg, MPH, FACHE is a Program Manager, Patient Experience at USC Verdugo Hills Hospital, Keck Medicine of USC.
Bridget is inspired by serving her hospital community, spending time with her family, and running or meditating to stay connected to the present. Bridget has over 18 years of managing projects of varying scope and size. Her initial work of internal consulting focused on regional planning and improvement efforts for Kaiser Foundation Health Plan and Hospitals. Following that, Bridget joined Children’s Hospital Los Angeles, where a significant amount of her focus ensured hospital’s preparedness for children nationwide following disasters. She currently oversees the Patient Experience and Volunteer programs with USC Verdugo Hills Hospital, part of Keck Medicine of USC.
Bridget received her Bachelor of Arts in Communication and a minor in Health Care/ Social Issues at the University of California, San Diego and her Masters in Public Health, Health Care Policy and Management at the University of California, Los Angeles. She is a native of the Bay Area and currently resides in Altadena with her family.
7:30 AM - 8:00 AM Networking, and PMI Announcements
8:00 AM - 8:45 AM Presentation
8:45 AM - 9:00 AM Q&A
1 PDU - Strategic Business Management Category - will be awarded to the attendees. No further action is required by members.
$0 for PMI-LA Chapter Members
$5 for Non-Members
Location & Parking
Online - Meeting participation information will be provided through your registration confirmation email.
REGISTER HERE: https://www.pmi-la.org/login?eventId=10586
Are you currently in need of a job or going through a career transition? Are you on a quest to find the confidence to show employers that they need your skills and talents? Brand and Land offers you the opportunity to commit to a journey that utilizes a proven 4-step process to build and strengthen your LinkedIn profile, resume, interview, and network skills. Join our growing community today and let us partner with you to achieve your career goals!
> 5-hour session with Q&A
> Bring your resume and have your LinkedIn Profile ready
Use your laptop, computer, or iPad (rather than your phone) because no dial-in information is provided and you will be able to see the presentation. Using these devices rather than your phone will also make it easier for you to update your resume as you hear John's tips during the presentation.
> Zoom registration link will be provided January 21st by 1:00 pm Pacific
> Time for all registered attendees
Early bird member: $10.00
Early bird non-member: $30.00
(Early bird deadline: 14 January 2022 to 11:59PM)
For more information
Register for this event at: https://www.pmi-la.org/calendar?eventId=9675
Welcome to Change Management!
Successful project, program, and portfolio execution require far more than merely adhering to better practices (i.e. the recipe). It requires creating effective cultures (i.e. the chefs) that execute those practices leading to more consistent performance. Attendees will learn how to enact organizational change inspiring cultures that achieve more consistent performance.
1. Context: Contemplative Questions
2. A Bit about Me
3. It’s Not About the Recipe
4. Sub-optimal Culture
5. (3) Real World Exhibits
6. The Challenge: We Are All Unique
7. A Recipe for Change 8 Q & A
About the speaker
Stan Lewis brings 25 years of experience successfully leading large-scale projects, programs, and portfolios across four continents for domestic and international interests. His background in program management began in the 1990s at the Howard Hughes-founded Hughes Aircraft Company. Stan has successfully led DoD and DHS subsystem programs for land, sea, air, and space domains for Hughes Aircraft, Raytheon, DRS, and Northrop Grumman, respectively. He has also successfully led commercial projects, programs, and portfolios with internationally dispersed teams, including production in Mexico and China. Stan’s expertise as a practitioner and consultant has included automotive, information technology, tech, aviation, defense, manufacturing, transportation, and start-up spaces. He has provided advisory to programs to $68B in size.
Stan founded and currently manages The Project Edge, LLC, a project management consulting firm created with the intent of improving the performance of projects and programs which have increasingly become the implementation mechanisms of choice for sovereignties and the private sector around the globe. He has served on the Board of Directors for both the United States Corporate Athletics Association and the Watts/Willowbrook Boys & Girls Club. He is an active member of Oxford Entrepreneurs and a Lifetime Member of Oxford Union.
Stan is certified by the Project Management Institute and holds a BS in aerospace engineering from the University of Southern California and an MSc in major programme management from Oxford University Saïd Business School, and he has completed the Program on Negotiation (PON) for senior executives at Harvard Law School.
1 PDU in the Strategic Category
$5 PMI Los Angeles Members
Free for Students
Online - Live Webinar. Meeting participation information will be emailed with your registration confirmation. This event will be recorded.
Contact the Career Development team at [masked].
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Postponement / Cancellation
This event may be canceled or postponed by the Chapter, though all efforts will be made to avoid doing so. If canceled or postponed, notification will be made to all registrants via email.