Writing when things go wrong: error messages and bearing bad news

Portland UX Writers Meetup
Portland UX Writers Meetup
Public group

Cvent

308 SW 2nd Ave #200 · Portland, OR

How to find us

We're at the SW 1st Max stop on the blue line on the corner of 2nd and Harvey Milk. Take the elevators to the 2nd floor and we're in #200.

Location image of event venue

Details

Whether it was the user's fault or ours, error messages can either make people quit their task in rage or quickly correct the issue and move on. Join us as we learn more about how to guide people through user errors, technical errors, and other kinds of bad news.

Agenda:
6:00-6:15 Networking, topic post-its, job opportunities, food, and drinks
6:15-6:45 Presentation
6:45-7:00 Q&A
7:00-7:30 Wrap-up