Welcome tp the 3rd SFCM Meetup. We have two speakers for the night's event both of which will talk on how to build community in a multi-channel environment.
First we have Justin Flitter (http://nz.linkedin.com/in/justinflitter), Social Media Manager at Zendesk (http://www.zendesk.com). Check out his blog (http://blog.flitter.co.nz/)too. Beverages generously provided by Zendesk - be sure to thank them!!
Next we have Laura Thomas (http://www.linkedin.com/in/laurakthomas), Social Media Coordinator at Yola (http://www.yola.com/). Laura has been a guest speaker for GetSatisfaction webinar's. She also worked closely with the GetSatisfaction co-founders to integrate their innovative tools to leverage our existing product evangelists and build a community at Timbuk2.
Looking forward to getting together and remember, if you have additional topics you'd like to meet about, please do let us know. Or if you'd like to speak (or know someone who does), we'd love to hear from you too.