Service Blueprinting Workshop - Bright.md

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Details

WORKSHOP DATE IS TUESDAY, 9/24, 5-7PM.

Location:
Bright.md
510 SW 3rd St
Portland, OR

We will have wayfinding signs posted.

We’re excited to partner with Bright.md, a local healthcare company that offers asynchronous clinical interviews and evaluations for more than 450 low-acuity conditions. Doctors typically review chart notes within 10 minutes. Imagine that!

This will be a hands-on, facilitated workshop. Be prepared to roll up your sleeves and work in small groups to generate ideas that support service experiences at scale.

All attendees will walk away with hands-on practice building a service blueprint for a real-life, pre-scoped scenario for an asynchronous clinical interview.

The workshop is free, but you must RSVP as space is limited.

Big thank you to Susan Liao and Bright.md for hosting us!

If you have a connection to a business who might be interested in hosting a workshop, please send along an introduction: [masked]

To dive in to everything Service Design, our favorite resource is http://www.practicalservicedesign.com. Check out the community on Slack