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Barbara N.


San Jose, CA
Hometown: San Jose CA

Member since:

April 30, 2012


Are you a corporate practitioner, consultant, entrepreneur, or something else? Please tell us about yourself.

Currently, in Product Management and Strategy at Genesys focused on web, mobile, social, business process management, analytics, and cloud customer service solutions.

What 3 topics/people would you like to hear about/from?

1. Design Management, Emerging Technology and Innovation 2. Voice of the Customer, Customer Research, and Consumer Research 3. Business Opportunity and Transformation Initiatives

Are you an SVForum member? If so, how long?

Approx 5 Years


I specialize in the integration of business, product development, and design management practices that leverage interdisciplinary teams, customer research, and emerging technologies to identify and deliver unique customer experience solutions.

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