What if every professional firefighter in the world followed their country’s firefighting orders? Would there ever be another firefighting injury? Or, in a manufacturing plant, what if standard planning and processes were followed by every operator, to the letter; would defect-free parts be produced time and again? The planning model of interchangeable parts, with major contribution often given to Honore Blanc, who resided in France in the late 1700's, offers such a vision, with an outcome of products, processes, and services that "work" (as planned), including zero fire fighting fatalities. The American System of Manufacturing followed shortly thereafter when Thomas Jefferson's implementation vision was shared with Eli Whitney, leading to the first-ever contract with the US Congress for a product made with interchangeable parts. Make that perfectly interchangeable parts, including those who fabricate them and those who fight fires.
The simple design model of interchangeable parts, defined as a Macro System Model, is founded upon a set of assumptions that will be highlighted in this presentation. As a fitting complement, a second model, the Micro System Model, will be shared in a presentation that reveals explanations for all too frequent consternation and problems, let alone the failed solutions. Such are the realities when products and services are created by processes without an understanding of the significant difference a Macro and a Micro System Model. Mixed Model Management offers the ability to use both models to their full advantage and, thereby, reduce problems and increase profits.
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Bill Bill Bellows is an Associate Fellow in the InThinking Network at Aerojet Rocketdyne's business unit in Los Angeles, California, where he is known for his efforts to provide insights to the advantages of thinking together, learning together, and working together. Audiences for his classes have also reached after-school program in elementary schools, graduate students at Northwestern University, as well as corporate, university, and public classes across the United Kingdom. Bill earned his BS, MS, and Ph.D. in Mechanical Engineering from Rensselaer Polytechnic Institute in Troy, New York.
Away from work, Bill serves as president of the In2:InThinking Network, and as a board member of the W. Edwards Deming Institute, and the Volunteers of America – Los Angeles chapter. He also serves on the editorial board of the Lean Management Journal. He lives in Valencia with wife, Monica, and their two college-aged children, Allison and Wilson.