Hi to all of you socializes,
We are excited to invite you to join us for inspiring talks by leaders in the industry that will share their insights on how support service should look in a world of Social Networks.
Date: April 24th
Schedule and Speakers:
17:00-17:30 Gathering and Networking - Light refreshments will be served
17:30-17:40 Keren Litani Founder&CEO, Socialize – Opening
17:40-18:05 Ranny Nachmias, VP, Head of Customer Support, LivePerson:
The Future & Beyond of Customer Service
As LivePerson is the world leader in Online Intelligent Engagement, Mr Nachmias will present LivePerson's vision of Customer Service and discuss how LivePerson meaningfully connects with its customers, partners & prospects by utilizing social media, Ecosystem partners and more.
18:05-18:30 Adi Farkash, Founder&CEO, IceSCRM – Personalize customer service
18:30-18:55 Sharon Yeminch, Head of New Media division at the Police – service to citizens
18:55-19:20 Adi Yagil, Social Media Consultant, Social Media Strategist eToro
Integrating social with classic customer service - case study by eToro
The sessions are designed to be interactive and will include Q&A
I would like to use this opportunity to thank our host Ariel Cohen, Developer Community Manager at LivePerson and a truly Social Business Evangelist for sponsoring this event and hosting us at LIVE PERSON offices.
LivePerson Office (http://maps.google.com/maps?q=13+Zarhin+St.+Building+B%2C+floor+1.%2C+Ra%26%23039%3Banana)
13 Zarhin St. Building B, floor 1., Ra'anana (map (http://maps.google.com/maps?q=13+Zarhin+St.+Building+B%2C+floor+1.%2C+Ra%26%23039%3Banana))
To join Socialize community on facebook, please go here:
Hope to see you all.