Social Support - The Next Generation of Customer Services

This is a past event

113 people went

LivePerson Office

13 Zarhin St. Building B, floor 1. · Ra'anana

How to find us

https://www.facebook.com /socialbusiness.co.il

Location image of event venue

Details

Hi to all of you socializes,

We are excited to invite you to join us for inspiring talks by leaders in the industry that will share their insights on how support service should look in a world of Social Networks.

Date: April 24th

@LIVEPERSON

Schedule and Speakers:

17:00-17:30 Gathering and Networking - Light refreshments will be served

17:30-17:40 Keren Litani Founder&CEO, Socialize – Opening

17:40-18:05 Ranny Nachmias, VP, Head of Customer Support, LivePerson:

The Future & Beyond of Customer Service

As LivePerson is the world leader in Online Intelligent Engagement, Mr Nachmias will present LivePerson's vision of Customer Service and discuss how LivePerson meaningfully connects with its customers, partners & prospects by utilizing social media, Ecosystem partners and more.

18:05-18:30 Adi Farkash, Founder&CEO, IceSCRM – Personalize customer service

18:30-18:55 Sharon Yeminch, Head of New Media division at the Police – service to citizens

18:55-19:20 Adi Yagil, Social Media Consultant, Social Media Strategist eToro

Integrating social with classic customer service - case study by eToro

The sessions are designed to be interactive and will include Q&A

I would like to use this opportunity to thank our host Ariel Cohen, Developer Community Manager at LivePerson and a truly Social Business Evangelist for sponsoring this event and hosting us at LIVE PERSON offices.

Address:

LivePerson Office (http://maps.google.com/maps?q=13+Zarhin+St.+Building+B%2C+floor+1.%2C+Ra%26%23039%3Banana)

13 Zarhin St. Building B, floor 1., Ra'anana (map (http://maps.google.com/maps?q=13+Zarhin+St.+Building+B%2C+floor+1.%2C+Ra%26%23039%3Banana))

To join Socialize community on facebook, please go here:

https://www.facebook.com /socialbusiness.co.il

Hope to see you all.

Keren Litani