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Startup Grind Silicon Valley Message Board › IT Field Applications Engineer for E la Carte – an exciting, established sta

IT Field Applications Engineer for E la Carte – an exciting, established startup in Palo Alto!

A former member
Post #: 30
ABOUT US:
E la Carte is creating a restaurant revolution by equipping restaurant tables with touch-screen Presto tablets. Diners can split checks, peruse menus, place orders, make payments, and play games – all from the comfort of their restaurant seats without having to wait. Founded in 2008, E la Carte’s 20 employees are headquartered in Palo Alto, in the heart of Silicon Valley.

We've raised several million in funding, with investors including Y-Combinator, SV Angel, Lightbank; Founders of companies such as Groupon, Dropbox, Farmville, & Reddit; plus Executives from restaurant chains like Applebees and Panera Bread.

The culture in our company is straightforward: take ownership of your projects, communicate regularly with others and get stuff done. No big company bureaucracy – the bias towards action and results, not popularity and politics. Flexible hours and free lunches. We move fast, take risks, and aim high. There is nothing as exciting as building a product and company from the ground up!

Job Responsibilities:
Manage the successful deployment of our system in restaurants:
• Set up and troubleshoot wireless networks.
• Work closely with restaurant staff to customize our system for unique restaurant configurations.
• Train managers and staff to ensure successful adoption.
• Monitor activity of our system in installed restaurants.
• Provide post-installation technical support to restaurant managers through email, phone, and on-site.
• Based in Palo Alto, with 20-50% US travel.


Requirements:
• Bachelor's or Master's degree along with a demonstrated proficiency in IT.
• Outgoing, customer-first attitude.
• Knowledge of DOS and/or UNIX/Linux command-line tools.
• Working knowledge of wired and wireless networking.
• Restaurant staff/management experience and knowledge of Point-of-Sale systems are a huge plus.

TO APPLY:
For immediate consideration please send resume (2-page maximum) and cover letter detailing your related experience and why you’re interested in joining us to Megan (at) elacarte.com with “Field Applications Engineer” in the subject line.
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