Welcome to our second meetup, this time on value-pricing and service design
Our guest speaker is Henrik Eneroth, service designer at Antrop.
Value-pricing is dependent on understanding the difficulties and priorities of the person sitting in front of you at the negotiating table. Service design as a process has come out of the same needs, and is developed on the idea that all value in services are co-created as a cooperation between the producer and consumer of the service. In this talk we will examine the similarities between value-pricing and service design and what we can learn from one another.
We'll round it up with an opportunity for everyone to ask their questions and a round-table discussion.
This time our meetup space is generously sponsored by Antrop (www.antrop.se), a leading service design agency that helps organizations create successful industry-leading customer experiences.
How to find us:
Use the back entrance to get directly to Antrop's offices. See this aerial photo for details:
Looking forward to seeing you all again!