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Re: [webdesign-429] Cost to release Web files

From: RussW
Sent on: Monday, July 4, 2016 6:41 PM
Hmmm, this is actually quite a "loaded" question....

If your site is built on an Open Source Platform, such as WP, Drupal or WordPress, then you don't actually own the files anyway, regardless of what you put in your agreement or T&C's, as such you have no rights to charge to logically transfer the site ownership to the site owner or provide files to the site owner.

The data included in such a site, the DataBase and content is their's anyway, so you have no right to with-hold access to their incumbent or proprietary data.

Any images that you may have designed for them, for use on said site, is down to your choice of licensing (they get the "generated" image, but not the AI/PS image master) or you charge extra for the image Source (AI/PSD Intellectual Property) or as such for the web site any custom HTML code written by you may fall under this category too, but again, if you are using an readily available Open Source application, any custom work would most likely be deemed as "works for hire" and already having been paid for simply as part of the site development, and as such you don't own it and this activity could subsequently be considered as "site content being held for ransom" and illegal under Copyright and Content Ownership laws.

Sounds to me as if you licensing or T&C's do not adequately cover you and you'll have to provide to to the at no cost anyway. Our standard procedure is that the customer purchasing the perpetual rights to use the web site, but we also maintain the continued non-proprietary right of use of any code developed by us, hence, on production hand-over we provide the client with a full backup of their DataBase and web-files (html, php, pl, py etc) on the date of going live, after that, it's ok to fork or diverge such code by either party, with other developers or us.  

However, we have chosen to operate a "Mutual" ownership and Development model, which my not suit all businesses.

This is actually a mine-field if you choose to "take ownership" of a clients site that has paid for development by you, which is why we have opt'd for the "Mutual" model which continues to benefit our business model and client satisfaction model over the last 10 years or so.

  hotmango, web and print

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On 4 Jul 2016, at 4:28 pm, Pete <[address removed]> wrote:

depends on what files you are talking about.. if it is just the site files then eventually you have to give them to the customer.

If it is files you have used etc to create graphics etc, and no written cost / contract was negotiated then you might have to say that these were used to create files YOU make for them and are not part of the end package..

This is where you need to tie everything down in the contract at the beginning..



> On 04-Jul-16 4:14:45 PM, Ricardo Russon ([address removed]) wrote: 
> > It really depends on your relationship with them. 
> If you assume they are asking for the files because they are looking for a 
> new designer / developer, then you might want to base the cost on any 
> un-billed time / good will you have put into keeping them as a client. 
> On the other hand, if you have had a long, profitable working relationship, 
> and its an amicable separation - or they are asking for the files because 
> you are unable to provide the service they want and/or need, then you might 
> want to just hand them over. 
> .... or somewhere in between. 
> On Mon, Jul 4, 2016 at 3:46 PM, Theticus <[address removed]> wrote: 
> > Depends on the customer too. 
> > If the customer is your friend, then you decide free/some small cost? 
> > 
> > If the customer is important n the company is big in size & contents are 
> > sensitive then, there should be some cost that you need to be happy with. 
> > 
> > Hope this helps.. 
> > On 4 Jul[masked]:10, Alyssa <[address removed]> wrote: 
> > 
> > Hi Group 
> > 
> > Im interested in a what an average price would be to release your web 
> > files to a customer. I

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