• βš”οΈ Creating a KickAss Product Experience w/ Blinkist & Billie βš”οΈ

    *** REGISTRATION THROUGH EVENTBRITE: https://www.eventbrite.com/e/creating-a-kickass-product-experience-w-blinkist-billie-tickets-58903304369?aff=Meetup *** What do you do when app store ratings are dropping and you don't understand what the problem is? Buidling great products is all about listening to your customers. You can learn so much about where you should be headed just by gathering feedback. πŸ’ͺ Also what do you do against cognitive biases? How do you enhance bad product experiences? Two product masters have the answers for you. Ilya Blokh, Director of Product at Blinkist and Jonas Jerusalem, Product Management at Billie, are joining us at The Family to share their expertise. πŸ”₯ /// Lineup: ▢️ GIVING CUSTOMER FEEDBACK THE ATTENTION IT DESERVES w/ Ilya Blokh, Director of Product at Blinkist Ilya has worked as a Product Manager in the Ed-Tech for the last 8 years. Before joining Blinkist in Berlin as Director of Product, he was based in NYC where he led the online education team at General Assembly and helped build the adaptive learning platform at Knewton. 😎 A year ago Blinkist was in trouble. App store ratings were dropping, the app was buggy and they were struggling to keep up. And then they realised that customers had been trying to get their attention for a while, they just weren't listening. So last year they created a new role at Blinkist: Customer Feedback Analyst. This person processes all the qualitative feedback they currently receive and delivers a monthly report to help them find any patterns of issues. This process has led to uncovering a number of issues and is now central to Blinkist's overall product development and design flow. In this talk Ilya will describe how this role works and how they're currently leveraging the insights from these reports. πŸ™Œ ▢️ WHY COGNITIVE BIASES LEAD TO BAD PRODUCT EXPERIENCES AND WHAT TO DO ABOUT IT w/ Jonas Jerusalem, Product Management at Billie Having studied Psychology and Human Factors, Jonas was always interested in understanding how products influence behaviours. He went on to help businesses in setting up new digital product or service lines and creating new customer experiences. Now he is a product manager at the fintech startup Billie where he is building a new transaction financing product from the ground up and scaling the experience to multiple customers. Before Billie he owned the payment infrastructure product which among other things is enabling the β€œCash26” or "Amazon Cash” experience. 🀩 Jonas will share concrete examples on what a PM can do to enhance product experiences, how to setup a product vision and strategy to better support long-term decision-making and ultimately create great product experiences for customers and win the competition. 😊 --- The event is 100% open and free! πŸ˜‰ It will be followed by a Q&A to satisfy your curiosity as well as some time to get to know each other over cookies and drinks πŸͺ🍷 Don't forget to register to let us know you're coming πŸ˜‰: https://www.eventbrite.com/e/creating-a-kickass-product-experience-w-blinkist-billie-tickets-58903304369?aff=Meetup ------------------------------------- The Family nurtures ambitious startups in Europe. Could it be you? ❀️ πŸ’ͺ A community of +600 founders & a team of 30 warriors on-demand. πŸš€An infrastructure of services to help you grow fast. πŸ’Ž Access to the best capital in Europe (€500M raised collectively). Apply for the next session here: http://bit.ly/_JoinTheFamily About The Family (www.thefamily.co) The Family is a minority, strategic and long-term associate in +200 startups in Europe. Based in Paris, London and Berlin, we provide education, tools, and access to capital to ambitious founders. Raised €500M for our portfolio so far. If we can help entrepreneurs make the most of the European ecosystem, we'll be happy!

  • πŸš€ Setting Processes to Scale & Managing Growth w/ Firmin CEO, PayFit πŸš€

    *** REGISTRATION THROUGH EVENTBRITE: https://www.eventbrite.com/e/setting-processes-to-scale-managing-growth-w-firmin-ceo-payfit-tickets-59062723195?aff=Meetup *** What happens when you live with your co-founder, first employee and your girlfriend for 3 years? You apparently end up with one of the fastest growing companies EVER! 😁 If anyone ever told you that giant companies don’t come out of Europe, well PayFit is on the verge of changing that! Since their launch PayFit grew to 200 employees in just 3 years, moved from 40m2, to 200m2, to 2000m2 offices, raised a total of €19.5 Million, including money from Accel Partners and French super-investor Xavier Niel, and their MRR keeps on (pay)rolling! πŸ”₯πŸ”₯πŸ”₯ And if you’ve ever seen somebody in love, thats how VCs look like when you mention serial entrepreneur, and CEO of PayFit, Firmin Zocchetto. 😍 Only 26 years old Firmin is tackling one of the fastest and most convoluted industries - HR. According to Forbes the HR market is expected to be worth $30bn by 2025, and at the heart of all the incredible innovation is PayFit. πŸš€ If that didn’t pop your eyes out πŸ‘€, here is another insane fact: to realise the insanity behind PayFit they invented their own programming language Jetlang. πŸ‘Ύ We are overly excited to welcome Firmin Zocchetto CEO of Payfit at The Family to share with us how they managed their growth and which processes they set up to scale. 😍 The event is 100% open and free! πŸ˜‰ It will be followed by a Q&A to satisfy your curiosity as well as some time to get to know each other over cookies and drinks πŸͺ🍷 Don't forget to register to let us know you're coming πŸ˜‰: https://www.eventbrite.com/e/setting-processes-to-scale-managing-growth-w-firmin-ceo-payfit-tickets-59062723195?aff=Meetup ------------------------------------- The Family nurtures ambitious startups in Europe. Could it be you? ❀️ πŸ’ͺ A community of +600 founders & a team of 30 warriors on-demand. πŸš€An infrastructure of services to help you grow fast. πŸ’Ž Access to the best capital in Europe (€500M raised collectively). Apply for the next session here: http://bit.ly/_JoinTheFamily About The Family (www.thefamily.co) The Family is a minority, strategic and long-term associate in +200 startups in Europe. Based in Paris, London and Berlin, we provide education, tools, and access to capital to ambitious founders. Raised €500M for our portfolio so far. If we can help entrepreneurs make the most of the European ecosystem, we'll be happy!

  • πŸ”₯ Understand your Users by Measuring what Matters w/ Asana Rebel & Pandata πŸ”₯

    *** REGISTRATION THROUGH EVENTBRITE: https://www.eventbrite.com/e/understand-your-users-by-measuring-what-matters-w-asana-rebel-pandata-tickets-59338559228?aff=Meetup *** In order to make the best marketing, product development and business decisions you need to understand your users back-to-back. Therefore user analytics tools and technologies are of vital importance to tracking important data that will give you the best insights on builiding up your business and setting the right KPIs. πŸš€ We are very excited to have Ole Bahlmann, Head of Data at Asana Rebel & Marco Szeidenleder, Managing Partner at Pandata joining us at The Family to share their expertise around data with us. 🀩 /// Lineup: ➑️ MEASURE WHAT MATTERS w/ Ole Bahlmann, Head of Data, Asana Rebel Finding the right KPIs to track and measure is no small feat. In this talk Ole will outline what makes a metric a KPI and how you can find the right KPIs for your businesses. You will learn to tell apart vanity metrics from North Star metrics and why it’s crucial for your business to ignore the former and follow the latter. Ole is Head of Data at Asana Rebel, a Berlin based startup for a healthy lifestyle. He is a seasoned digital strategist and analyst who has been working with information technologies since 2001. He spent four years at SoundCloud, the world’s leading audio platform, leading a team of analysts and building the analytics and business intelligence infrastructure. He was VP of Insight at EyeEm, a Berlin mobile photography startup, before working as a freelancer for various startups and agencies. πŸ™Œ ➑️ DATA INTELLIGENCE FOR IN-DEPTH USER ANALYTICS w/ Marco Szeidenleder, Managing Partner, Pandata Understanding every movement your users make in your website or app is crucial to draw conclusions for marketing, product development and business decisions. Capture and analyze these data and combine them with other data sources for maximum insight. This hands-on talk will show what's possible with User Analytics tools and technologies and will give you an idea on how to get started. πŸ˜‰ Marco Szeidenleder is Managing Partner at Pandata, a Consultancy and Implementation Provider with a strong focus on Data Intelligence and Digital Innovation. He holds degrees in Applied Computer Sciences and in European Business from French ESCP Europe Business School. Further stages in his career involved a startup-project in Rio de Janeiro and being a part of Rocket Internet as a Business Engineer. --- The event is 100% open and free! πŸ˜‰ It will be followed by a Q&A to satisfy your curiosity as well as some time to get to know each other over cookies and drinks πŸͺ🍷 Don't forget to register to let us know you're coming πŸ˜‰: https://www.eventbrite.com/e/understand-your-users-by-measuring-what-matters-w-asana-rebel-pandata-tickets-59338559228?aff=Meetup ------------------------------------- The Family nurtures ambitious startups in Europe. Could it be you? ❀️ πŸ’ͺ A community of +600 founders & a team of 30 warriors on-demand. πŸš€An infrastructure of services to help you grow fast. πŸ’Ž Access to the best capital in Europe (€500M raised collectively). Apply for the next session here: http://bit.ly/_JoinTheFamily About The Family (www.thefamily.co) The Family is a minority, strategic and long-term associate in +200 startups in Europe. Based in Paris, London and Berlin, we provide education, tools, and access to capital to ambitious founders. Raised €500M for our portfolio so far. If we can help entrepreneurs make the most of the European ecosystem, we'll be happy!