UX Gupshup 26 - Principles of Designing Conversational Interfaces

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Ux gupshup 26

Neha Javalagi a junior VUX ( Voice user experience ) designer and content strategist who designs and develops skills for Amazon Alexa.

Neha would like to talk about the *principles of designing conversational interfaces* and discuss the UX research and testing process in this context.

Voice is touted as the future of HCI. It provides a natural, intuitive and seamless mode of interaction. However, designing for an unstructured and unconstrained medium such as voice comes with its own design challenges. Neha would like to discuss these challenges, and introduce you to tools and methodologies we use for user research and testing.