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Richard Q.

Location:

Perth

Member since:

March 28, 2013

What do you hope to get out of Experience Design Perth?

Share experinces, insight into new devlopments and best practice.

What is your role, how does it relate to User or Customer Experience Design?

Currently the Senior Manager for Digital at RAC - I manage the digital team in RAC that delivers the UX for all our 750k members.

How do you define User or Customer Experience Design?

Creating the best experince for customers to allow them to complete what ever interaction you have encouraged them to perform with you.

Introduction

I've been working in "digital" since '94. Experinced in publishing, consulitng, advertising, team buiding, self service development.


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