Next Meetup

Customer Service: Put Down Your Phone and Listen To Your Customer!
Bruce Bennett, founder of Bruce Bennett Nissan, will share some of his customer service wisdom about how to improve and maintain customer and employee satisfaction. Areas of discussion include: - Customer satisfaction and employee training starts at the top - Every business, large or small, needs a written customer satisfaction policy - How to handle employees that do not understand the effect of a bad attitude - The importance of first impressions - Customer Service musts on the telephone There will also be time for Q and A. Check-in is at 6:45pm and the program starts promptly at 7:00pm. Space is limited so please register at the link below or call the library (203)[masked]. http://www.eventkeeper.com/code/ekform.cfm?curOrg=RDGFLD&curMonth=10&curMode=LOGIN&curHelp=&curID=346523&tEvt=5668207 This program is sponsored by Berkshire Broadcasting Corporation and co-sponsored by the Ridgefield Library, Ridgefield Chamber of Commerce, Ridgefield Economic and Community Development Commission as well as SCORE Western Connecticut.

Ridgefield Library

472 Main Street · Ridgefield, CT

    Past Meetups (66)

    What we're about

    The Western Connecticut SCORE Small Business Meetup is dedicated to helping entrepreneurs and small business owners start a business or take their existing business to the next level.

    At this Meetup, we will have presentations at every session on topics that will help you grow your business or understand how to start a business. There will also be time for networking before and after the presentation.

    For information on upcoming workshops and to schedule a counseling session with a SCORE mentor, visit https://westernconnecticut.score.org (https://westernconnecticut.score.org/)/.

    SCORE is a nonprofit association dedicated to helping small businesses get off the ground, grow, and achieve their goals through education and mentorship. This is a group for small business owners who are interested in meeting with experienced SCORE business mentors and attending educational workshops on business topics - ALL FREE. Offices are located in Danbury, Newtown, Waterbury and New Milford, CT.

    Members (112)

    Photos (18)