{"id":14131,"date":"2023-01-24T05:00:00","date_gmt":"2023-01-24T10:00:00","guid":{"rendered":"https:\/\/www.meetup.com\/blog\/?p=14131"},"modified":"2023-01-24T09:07:32","modified_gmt":"2023-01-24T14:07:32","slug":"january-2023-meetup-community-building-office-hours","status":"publish","type":"post","link":"https:\/\/www.meetup.com\/blog\/january-2023-meetup-community-building-office-hours\/","title":{"rendered":"Recording: January 2023 Meetup Community Building Office Hours"},"content":{"rendered":"\n<p>Curious about how to use Meetup? Want tips on building a great community? Get all your questions answered by watching a recording of office hours hosted by Meetup\u2019s Community Support team.<\/p>\n\n\n\n<p>Hear from two of Meetup\u2019s customer support professionals, Alex Marden and Colin-Pierre Larnerd, while they explain the essentials you need to know about managing your group, hosting events, and making the most out of Meetup\u2019s features.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Recording: Meetup Community Building Office Hours\" width=\"500\" height=\"375\" src=\"https:\/\/www.youtube.com\/embed\/0g41Df35P5M?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Main Takeaways: <\/h2>\n\n\n\n<p>Questions from the Meetup community<\/p>\n\n\n\n<ol>\n<li><strong><em>Is there an illustrated &#8220;how to&#8221; guide for event hosts who only occasionally have to work out how to set up or administrate an event?<\/em><\/strong> \n<ul>\n<li><em>A: <\/em>Our <a href=\"https:\/\/www.meetup.com\/blog\/what-to-do-at-your-first-event\/\" target=\"_blank\" rel=\"noreferrer noopener\">Organizer Guide<\/a> has <strong>tips for hosting<\/strong> events, and our <a href=\"https:\/\/help.meetup.com\/hc\/en-us\/articles\/9556581679245\" target=\"_blank\" rel=\"noreferrer noopener\">Help Center<\/a> has video <strong>walkthroughs and screenshots<\/strong> for many Meetup features.<\/li>\n<\/ul>\n\n\n\n<ul>\n<li>If you\u2019d like a more detailed tutorial, that\u2019s a great idea please <a href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLSdP6sT-IqMrqOwt_prDnFVbXrgQ9RGXXx7GU-PcDKuTUTMH8Q\/viewform\" target=\"_blank\" rel=\"noreferrer noopener\">submit your requests<\/a>!<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong><em>How do I collect deposits for RSVP events?<\/em><\/strong>\n<ul>\n<li>Organizers can use PayPal to collect event fees. Our Help Center has instructions for <a href=\"https:\/\/help.meetup.com\/hc\/en-us\/articles\/360002883751\" target=\"_blank\" rel=\"noreferrer noopener\">setting up a PayPal account<\/a>, linking it to your Meetup group, and setting a fee to RSVP to your event.<\/li>\n\n\n\n<li>To collect your funds from a ticketed event, go to your group\u2019s \u201cManage Money\u201d page (in your Organizer tools). Then follow the link to your PayPal dashboard, where you can manually transfer funds from PayPal to your bank account.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong><em>How do I delete inactive members? <\/em><\/strong>\n<ul>\n<li>You can sort through your member list to identify active or inactive members. Manually <a href=\"https:\/\/help.meetup.com\/hc\/en-us\/articles\/360001673511\" target=\"_blank\" rel=\"noreferrer noopener\">remove or ban<\/a> inactive members from your group.<\/li>\n\n\n\n<li>If you\u2019re trying to deactivate a Meetup account on behalf of someone you know has passed, please file a report with our Trust &amp; Safety team. They\u2019ll guide you through the steps to verify the request and close the account for you.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong><em>If I take over a group by paying for its subscription, can the person who started it take it back and still control what I do?<\/em><\/strong>\n<ul>\n<li>This is a great question! You don\u2019t pay for individual groups \u2013 you pay to be an organizer. Individuals who pay for a standard subscription get access to create and lead up to 3 groups.<\/li>\n\n\n\n<li>If <a href=\"https:\/\/help.meetup.com\/hc\/en-us\/articles\/360002883031\" target=\"_blank\" rel=\"noreferrer noopener\">a group is transferred<\/a> to you and you pay for an organizer subscription, you will have full control over your group\u2019s settings, membership, and events. You can always transfer the group back to the original organizer, but they\u2019d need to pay for an active subscription under their own account. The former organizer can always be designated <a href=\"https:\/\/help.meetup.com\/hc\/en-us\/articles\/360002879411\" target=\"_blank\" rel=\"noreferrer noopener\">a co-organizer.<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What tools are used for online events? Zoom, Duo, and others are available. Are any options available directly through Meetup by logging in to the Meetup website?<\/strong>\n<ul>\n<li>&nbsp;Meetup does not offer our own video conference service, but we are proud to support <a href=\"https:\/\/help.meetup.com\/hc\/en-us\/articles\/4418539872653\" target=\"_blank\" rel=\"noreferrer noopener\">a Zoom integration<\/a> in the event scheduler! You can also manually insert any third-party video conference link in your Online Event field.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><em>&nbsp;<\/em><strong><em>What are the differences between standard Meetup and Meetup Pro?<\/em><\/strong>\n<ul>\n<li>With a standard Meetup subscription, you may create and lead up to 3 groups.<\/li>\n\n\n\n<li>A Meetup Pro subscription allows you to:\n<ul>\n<li>Own a <strong>network<\/strong> of more than 3 groups<\/li>\n\n\n\n<li>Access an <strong>analytics dashboard<\/strong><\/li>\n\n\n\n<li>Collect member <strong>email addresses<\/strong> via MailChimp<\/li>\n\n\n\n<li>Create<strong> network events<\/strong> across multiple groups<\/li>\n\n\n\n<li><strong>NEW<\/strong>: Highlight <strong>guest speakers<\/strong> in your upcoming events<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Learn more about Meetup Pro or start your <a href=\"https:\/\/www.meetup.com\/lp\/meetup-pro\" target=\"_blank\" rel=\"noreferrer noopener\">free trial<\/a>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>My members aren\u2019t getting emails from Meetup. How do they start getting emails again?<\/strong>\n<ul>\n<li>This is a frequently asked question. We completely understand how vital it is for organizers to know and trust that their <a href=\"https:\/\/help.meetup.com\/hc\/en-us\/articles\/360002880511\" target=\"_blank\" rel=\"noreferrer noopener\">communications are reaching their members<\/a>. Encourage them to contact us for support in <a href=\"https:\/\/help.meetup.com\/hc\/en-us\/articles\/360002879591\" target=\"_blank\" rel=\"noreferrer noopener\">managing their email<\/a> and <a href=\"https:\/\/help.meetup.com\/hc\/en-us\/articles\/360002862972\" target=\"_blank\" rel=\"noreferrer noopener\">notification settings<\/a>.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Resources<\/h2>\n\n\n\n<ul>\n<li>Join the<a href=\"https:\/\/discord.gg\/PTVXkca8pQ\" target=\"_blank\" rel=\"noreferrer noopener\"> Meetup Organizer Community on Discord <\/a><\/li>\n\n\n\n<li>Product Feature Request <a href=\"https:\/\/forms.gle\/M43Ldh2nzyQirbh76\" target=\"_blank\" rel=\"noreferrer noopener\">Form<\/a><\/li>\n\n\n\n<li>Stay up to date on <a href=\"https:\/\/www.meetup.com\/blog\/meetup-product-release-notes\/\" target=\"_blank\" rel=\"noreferrer noopener\">product updates<\/a><\/li>\n\n\n\n<li>Meetup\u2019s <a href=\"https:\/\/help.meetup.com\/hc\/en-us\" target=\"_blank\" rel=\"noreferrer noopener\">Help Center<\/a><\/li>\n\n\n\n<li>For further support from our team or to&nbsp;<strong>report a bug<\/strong>, submit a direct request to our team using <a href=\"https:\/\/help.meetup.com\/hc\/en-us\/requests\/new?ticket_form_id=360001758931\" target=\"_blank\" rel=\"noreferrer noopener\">this form<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<div class=\"post-excerpt\"><p>Learn the essentials you need to know about managing your group, hosting events, and making the most out of Meetup\u2019s features.\u00a0<\/p>\n<\/div>","protected":false},"author":45,"featured_media":14145,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[127,81],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.2 - 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