2020 - Jan South Bay Customer Success Meetup

Customer Success Networking
Customer Success Networking
Public group

3333 Scott Blvd

3333 Scott Blvd · Santa Clara, CA

How to find us

Location: Aruba, a Hewlett Packard company, 3333 Scott Blvd · Santa Clara, CA, 95054 P.S. Enter through the main doors and take a right to go to the auditorium. There will be signs to direct you to the right place as well.

Location image of event venue

Details

Topic: Be a 20/20 in 2020: Top Trends, Tips, and Techniques for Customer Success Excellence in 2020

Customer Success has come a long way in the last few years. The profession has grown not only in the number of practitioners but also in the maturity of the tools, processes, and body of knowledge and best practices. This growth has generated a wealth of information, resources, perspectives, and opinions.

With so much analysis, materials, and tools, how do you know which ones are the best to incorporate in your organization?

Join Boaz Maor, former SVP Customer Success at OpenGov Inc. and Omid Razavi, VP of Customer Success & Services at SupportLogic to discuss the challenges and opportunities in Customer Success, and get practical tips on tools, resources and best practices that you can use to build a stronger CS practice in 2020.

Food & drinks will be provided courtesy of our sponsors.