Organizations are traditionally rigid structures. They are designed to use the given resources throughout defined processes to deliver expected results. This structure is designed to stay, not to change. As one result, they got locked in their own business perspective and forgot about their customers and users. Organizations have promoted efficiency and forgotten how do build up a lively and innovative culture. One that is ready to change. One that can follow and even get ahead of their customers.
How can an organization be led to a human-centered design approach to open up for creativity and innovation? This meet-up is for Service Designers, Consultants and Design Thinkers who want to help organizations to develop ways to implement this approach. As a new way of balancing the business perspective with the customer perspective. Playframe invites people who work with organizations and love to exchange their stories. Meet interesting people, listen to refreshing talks on how to bring new human-centered culture to organizations. The goal of this casual meet-up is to learn from each other.
Between agony and hope, here are some insights to count on for building successful transformation pathways. After years of leading innovation and change projects, get ready for an entertaining wrap up of what we have learned so far.
Patrick Boltz works as a Senior Business Design Consultant with people and organizations on the phenomena and challenges of digitization. Working in the industry for over 30+ years he is still excited to engage with people, teams and communities. His focus in business is on innovation and organization design as well as leadership consulting. He is founder and managing director of Playframe Design & Innovation Consultancy in Berlin.
DAN CAMPUS / dan pearlman Group
Aufgang K2, 4. OG