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How to Ace the Help Desk Interview

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How to Ace the Help Desk Interview


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If you're interviewing for a help desk role, it's helpful to have a sense of what to expect. That way, you can practice your responses to common help desk interview questions, so you'll feel poised and confident expressing yourself during the actual interview.

When answering questions during your interview for a help desk position, it can be helpful to give examples of how you have managed similar situations in past jobs. For instance, if you are asked how you would handle callers who can't convey their technical issues, you can relate a story of how you dealt with a similar problem. These references to the past can help solidify your experience as an interviewer.

We will go over the types of interview questions, the skills you should have and highlight, and how to showcase your experience.

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Tuesday, January 11 at 6 PM

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