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No Show and Late Cancel Policy

Hi everyone,

We apologize for this policy to all those members who come regularly to the group and who update their RSVP's when they are not able to make it. Unfortunately, recently, we've had more people not showing up for events where they RSVP “yes.” Here's our policy regarding no shows and late cancels.

Why do we need a "no show" and "late cancel" policy?

We have to explain to the restaurant why the expected number of attendees did not attend. Large groups like ours can gain a reputation quickly. We'd like our group's reputation to continue to be positive. If we become known for not being reliable, we risk losing our ability to make reservations for large tables at good restaurants.

In addition, "No Shows" take spaces from others who might want to come, which leads to frustration. And, since we are expecting you to show up, the group will usually wait for you to arrive, thus holding up the order…which leads to frustration.

Cancellations after 9 pm the night before the brunch make it difficult to replace you. If you cannot attend, please make every attempt to change your RSVP by lunchtime the day before the event. By not changing your RSVP to "no" in time for someone else to take your place, you are keeping someone else from a spot who would have enjoyed it.

Of course, emergencies happen. We understand that. If you were unable to attend at the last minute due to an emergency, please feel free to send an email to the event organizer when you get a chance.

The following summarizes the Brunch Meetup Group's policy regarding "no shows" and "late cancel's:

- The definition of a "no show" is a person who RSVP's "yes" for an event, but then does not attend the event.

- The definition of a "late cancel" is someone who changes his or her RSVP from "yes" to "no" after 9 pm the night before the event.

- The brunch group organizers reserve the right to delete people from the group who are "no shows".

People who have a history of "no shows" and/or "late shows" may be skipped over, in favor of members who are reliable attenders.

In cases where the organizers had to secure a reservation for a certain number of people with their credit card, a member with a history of "no-shows" or "late cancels" may be removed as a "yes" RSVP in favor of someone on the waitlist who has a proven track record of attendance.

We wish it were unnecessary to implement a "no show" and/or "late cancel" policy. It's not fun for us either. Unfortunately, due to no shows and late cancels in the past, we've had to come up with some kind of policy. We hope this policy will lead to a better group for us all!

The Mangement

Table of Contents

Page title Most recent update Last edited by
Non Payment December 7, 2008 6:43 PM former member
No Show and Late Cancel Policy May 19, 2010 1:40 PM Earl
About Brunch and More (40+) October 21, 2009 2:20 PM Earl

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