What we're about
Calling all lovers of Customer Experience (CX)! This is a group for everyone passionate about putting the customer at the heart of their business. We'll talk about concepts such as Voice of the Customer (VoC); Customer persona mapping; Customer journey planning; Customer Experience Management (CXM); Disruptive technology and much, much more. We're organising a series of business leader breakfasts - featuring CX experts & enthusiasts as speakers - to help address some of the growing opportunities and threats that have arisen in The Age of the Customer. Our aim is to grow Brisbane into a thriving hub of CX experts through community, education, training & participation. We hope you can both join and participate!