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Using Cynefin and Wardley Mapping to Navigate Uncertainty
Whether you are involved in product development, marketing or organizational strategic planning, you have faced with hard problems and critical decisions that you had to make. The Cynefin Framework by Dave Snowden and Wardley Mapping are very useful Sensemaking tools - they help us to understand the most effective approaches to solving problems and managing change as the levels of certainty decrease and complexity increases. Cynefin helps you avoid using the same management style or decision-making approach in all situations – a mistake that can be costly to your team or organization– by encouraging you to be flexible and adaptable when making decisions, and to adjust your management style to fit your circumstances. When complemented with Wardley mapping, it avoids costly mistakes and provides an overview of context that matters in your decision making. While most people find the Cynefin Framework easy to understand, they struggle with the practical application of it in their day-to-day work. We will deep dive on how I discovered the usefulness of the framework for planning large projects and making more effective use of time, as well as how it helps with problem investigation and risk treatment strategies. We will also use the Wardley mapping during the hands-on activities. Whether you've come across these frameworks before or not, this session will cover both the basic explanation of the frameworks and the practical application of them to support and inform decision-making about the most effective approaches for problem-solving and meeting Customer expectations. ABOUT THE SPEAKER: Kim Ballestrin is a passionate and highly skilled Principal Consultant at Elabor8 working on the Agile transformations of large enterprises. She has over 20 years of diverse management (IT) experience, helping some of Australia’s most prominent organisations on their Agile change journey. Kim is an experienced technologist, having worked in roles from IT business analyst through to program and delivery centre management. She specialises in Lean, Cynefin, Agile, Systems Thinking, Design Thinking, DevOps and ideas to improve the ways that companies work and deliver value to customers. Currently the organiser of the Melbourne Cynefin and Lean Coffee Meetups, Kim regularly presents and runs workshops at leading local and international conferences on the Cynefin Framework, Decision Mapping and Early Idea Feasibility. LEARNING OUTCOMES: This session is useful for most Service Management and leadership roles as it will cover the following learning outcomes; - The Cynefin Framework - an explanation and how to use it - Application of the Cynefin Framework for planning different types of work - When to use exploratory approaches and when they are not appropriate - How to plan better analysis workshops and stop them from being derailed - Exposure to Wardley Mapping and its application DATE: Tuesday 27th of November - 6 pm to 8 pm, with registration and networking from 5:30 pm. LOCATION: BlueChili, Level 1, 125 York St, Sydney, 2000 AGENDA: 5:30 - 6:00pm Registration, drinks and food 6:00 - 8:00pm Presentation + Q&A SPONSOR: Thanks to Red Hat Open Innovation Labs for sponsoring this event. ** Food and drinks will be provided.

BlueChili

Level 1, 125 York St · Sydney

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