Our February Meetup is all about Services! Servitization, Product-as-a-service, Shared services- We will discuss how companies which once focused solely on products, shifted they strategies to bundle those products with services which fundamentally require to be user centred. Servitization is about mindset change. It's about building a better business with benefits such as increased customer retention, stabilised and higher revenues, improved margins or reduced impact on the environment. Professional from the industry will share a case study about how they applied the concept of Servitization.
6:30pm Doors open
7:00pm Welcome by Dimitrios Konstantakatos, PWC Experience Center and Magdalena Jakubowska, Art Square Lab
7:15pm Servitization by Veronika Ondrikova, Art Square Lab & guest speaker
8:15pm Discussion and Networking