Past Meetup

Workshop - Operation M.A.X: Building a Smart Help Desk Bot

This Meetup is past

82 people went

Location visible to members


This is a free full-day technical training event in Conversations as a Platform, guided by Microsoft experts, where attendees will build an entire A.I. enabled chatbot assistant from scratch using Node.js.

Agenda: Intro & bots in the real world, Creating your first "Echo" bot with the Bot Builder SDK, Submitting help desk tickets with the bot, Making the bot smarter with language understanding (LUIS)

Lunch Break (Lunch will be provided)

Implementing a help desk KB with Azure Search and Cosmos DB, Deploying your bot to the cloud, Adding user sentiment analysis, Back-channel communication

Who should attend?

This event is for developers who want hands on experience with creating chat bots for multiple platforms from a shared codebase with Conversations as a Platform.

Seating will be first come first served until we reach room capacity.