Past Meetup

The Customer Experience Revolution: Ask, Watch and Listen with Sean Van Tyne

This Meetup is past

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Join us at Cross Campus (http://www.crosscamp.us/) on Thursday, Feb. 21. when author and speaker Sean Van Tyne shares his perspective on the Customer Experience revolution.

Sean Van Tyne is the co-author of The Customer Experience Revolution (http://www.cxrevolution.com/) and the User Experience Director at FICO, the global leader for predictive analytics solutions, where he provides leadership for teams across the United States, Europe and Asia. Mr. Van Tyne is a sought-after speaker, moderator and facilitator on such topics as customer experience, leadership, and experience design strategies. He is the President of the Customer Experience Special Interest Group (http://cxsig.org/); founding board member of the Customer Experience Institute (http://www.thecustomerexperienceinstitute.org/); and an advisor on numerous professional and corporate boards.

We are fortunate that Sean Van Tyne will be having a book signing at the end of the event. Although, his co-author Jeofrey Bean won't be able to attend. If you like, you can order your book now so it arrives in time or you can purchase one at the event for $19.95. You can order your book in advance from:

Amazon >> (http://www.amazon.com/Customer-Experience-Revolution-Companies-Starbucks/dp/098266446X)

or

Brigantine Media (http://www.raphel.com/osc_catalog/product_info.php?products_id=62) (bulk discounts) >> (http://www.raphel.com/osc_catalog/product_info.php?products_id=62)

This is also your chance to revisit our host, Cross Campus (http://www.crosscamp.us/) --, a state of the art 11,000 square foot engine of creativity and innovation located in the heart of Santa Monica. The goal of Cross Campus is to inspire creative collisions through space design, learning platforms, and extraordinary events, fostering member-driven collaboration that ultimately leads to game changing ideas and enterprises. For information about becoming a Cross Campus member, review their various plans (http://www.crosscamp.us/#section-n2).

AGENDA

7:00 - Registration

7:05 - Food & beverages provided by DIRECTV’s Digital Innovation Lab (http://www.directv.com/dlab/)

7:30 - Community announcements & speaker introduction

7:35 - Neysa Pelletier (http://www.linkedin.com/pub/neysa-pelletier/8/356/258/) to introduce DIRECTV Digital Innovation Lab (http://www.directv.com/dlab/)

7:40 - Presentation

8:30 - Q&A

8:40 - Book signing (order your book now!)

After party at the Bodega Wine Bar, 814 Broadway Street, Santa Monica (http://goo.gl/maps/jvgs)

Street parking is available and to see real-time available parking areas use "Park Me": http://tinyurl.com/Cross-Campus-Park-Me

Event Hashtags: #CXRevolution (https://twitter.com/search/realtime?q=%23CXRevolution&src=typd), #LAUX (https://twitter.com/search?q=%23LAUX&src=hash), @Sean_Van_Tyne (https://twitter.com/Sean_Van_Tyne), @LAUXmeetup (https://twitter.com/LAUXmeetup)

Sponsor hashtags: @CrossCampusLA (https://twitter.com/CrossCampusLA) & @we_ideate (https://twitter.com/we_ideate) (DIRECTV Digital Innovation Lab)

The event space has been kindly donated by Cross Campus (http://www.crosscamp.us/).

Food and beverages have been provided by DIRECTV Digital Innovation Lab (http://www.directv.com/dlab/).

Sean Van Tyne -> Customer Experience Revolution: Ask, Watch & Listen on 2/21 @Sean_Van_Tyne @CrossCampusLA @we_ideate