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RE: [ia-55] Value of User Experience - For Tom

From: user 2.
Sent on: Thursday, March 19, 2009, 2:08 PM

Hi Thomas  - I’m going to send you a little .PDF I wrote here in a second. (off list)

 

It’s got lots of white space, fun graphics and might offer some words of wisdom

and value that you can rip off for your report.

 

Your need here is stated well:

Are you aware of an article that provides an overview of the most critical aspects of web site usability and/or user experience , together with research that validates the importance of each issue?

-      Nielsen consulting probably has something for you. http://www.useit.com/alertbox/

 

-      The public library also has free databases you can search online with your valid library card (ProQuest, etc).
Any librarian can show you how. http://www.lapl.org

 

You may very well find a free exacting article to give you the data needed.

 

Best,

 

Tia Dobi

 

 

From: [address removed] [mailto:[address removed]] On Behalf Of Thomas Donehower
Sent: Thursday, March 19,[masked]:50 PM
To: [address removed]
Subject: [ia-55] Value of User Experience

 

Hi,

A friend of mine is compiling some research on user experience.  His audience is business executives not familiar with or convinced of the value of user experience. Can anyone answer or point to direct sources related to the following question?

Are you aware of an article that provides an overview of the most critical aspects of web site usability and/or user experience , together with research that validates the importance of each issue?

Thanks!

-Tom






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