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Finding the value in knowledge - The agony and the ecstasy of knowledge audits

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Christoph H.
Finding the value in knowledge - The agony and the ecstasy of knowledge audits


Patrick Lambe's new book with MIT Press "Principles of Knowledge Auditing" aims to help knowledge managers bring consistency and rigour to the way they identify and evaluate knowledge management needs. This session takes the form of a dialogue between Patrick Lambe, Matt Moore, and you (the participants) on how to pragmatically establish the value of knowledge within an organization for senior stakeholders. We will explore the following questions (and more):

  • What does it mean to call knowledge an asset, capital, or a resource?

  • Why is the ownership of knowledge such a treacherous concept in KM?

  • How do we measure the value of knowledge?

  • How do these issues drive how we manage knowledge?

This session will be conducted as a facilitated conversation, where the speaker will start the conversation then will pose and answer questions to and from the audience.

  • Relevance in specific projects?
  • How did this in practice?
  • How does this relate to KM? To culture change? To strategy?
  • How have others survived their journeys?

Our Speakers:
Patrick Lambe is the author of the widely-praised book Organising Knowledge: Taxonomies, Knowledge and Organisational Effectiveness (Chandos: 2007) and co-author with Nick Milton of The Knowledge Managers Handbook: a step by step guide to implementing KM in your organization 2nd edn (Kogan Page: 2019), which was awarded the 2019 CILIP K&IM Information Resources Prize in the Print Category.

Based in Ireland and Singapore, he is the founder of knowledge management research and consulting firm Straits Knowledge, founding President of the International Society for Knowledge Organization Singapore Chapter, Visiting Professor at Bangkok University, and a member of the Editorial Advisory Board of the Journal of Knowledge Management. Patrick has worked on knowledge management and taxonomy projects in government, commercial, and non profit organisations around the world.

Patrick was educated at Oxford, did his Master's in Librarianship and Information Studies at the University of London, and has worked for the past four decades in librarianship, learning and development, elearning, and knowledge management. He is a widely respected keynote speaker and writer on knowledge and information management issues, and his blog is at His new book Principles of Knowledge Auditing: Foundations for KM Implementation will be published by MIT Press in May 2023.

Matt Moore has worked in the knowledge management domain for over 20 years with organizations such as IBM, PwC, Oracle, Channel 7, and ASIC. He is the former Chair of the New South Wales Knowledge Management Forum and taught on the Masters in Knowledge Management at University of Technology Sydney.

6:00 - 6:30 networking over drinks and nibbles
6:30 - 7:45 exploration of the topic
7:45 - 8:00 wrap up and informal conversations
8:00 Dinner for interested parties

This will be a Hybrid event to allow for interstate and international participants. Patrick and Matthew will both join virtually. Please register for the event to receive the link.

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