Deel van Global Customer Support Heroes – 5 groepen

Customer Support Heroes - Amsterdam

Amsterdam, Nederland

131 leden
Openbare groep

Georganiseerd door Sensei

en 1 andere

Lid worden van deze groep

Wat we doen

Calling all customer support professionals!

Whether you're a manager, team lead, agent or you just want to learn more about the industry, this is the group for you. We thought it was about time members of our industry got together to listen to and share our thoughts and experiences on what it means to deliver great customer support.

This group brings together like-minded professionals so we can network, talk about changes and opportunities in the industry and learn best practices from industry leaders.

Geplande evenementen (1)

Meetups bekijken

Self-service and Proactive Support

wo 9 sep., 13:00 CEST

Self-service and Proactive Support

Heeft een locatie nodig

Welcome fellow Customer Support Heroes! Come and join your Virtual Meetup with Pipedrive & Intercom on: " Self-service and Proactive Support" Tune in for an insightful conversation on successfully building a self- service structure and offering proactive support, offering amazing customer experience. Become part of this interactive session and engage with your peers in customer support! REGISTER HERE: https://kaizo.com/virtual_meetups/self-service-and-proactive-support/ ** Registration for this event is necessary. Fill in the form in the link below to receive FREE entry to the event :) ** AGENDA: - Introduction to the virtual meetup (5 min) - Kaizo - Panel Session with both speakers (30 min) - Q&A ( 10 min) ORGANIZER: KAIZO is a performance management platform that uses gamification and AI to elevate customer support teams’ performance with actionable OKRs. The main goal of this virtual meetup series is to offer customer support professionals an opportunity to discuss key topics related to the customer experience industry, exchange experiences and best practices, and to showcase what makes Customer Support Heroes.