Wat we doen

Tech Circus is a networking and educational events company specialising in User Experience, Product and Design. Founded in 2015, our flagship event 'The UX Crunch' has quickly grown to become one of Europe's leading UX events.

We host a range of monthly events in collaboration with leading companies in the UK and Europe to deliver key insights and take-homes about a variety of topics and areas within user experience, product and design. Our events are strictly learning and education focused with no hidden agendas or sales pitches involved!

Following the success of our events in both London and Manchester, we are excited to bring the event to the wonderful city of Amsterdam!

For more information, visit: https://techcircus.io/past_events/ux-crunch-amsterdam/

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Twitter: @TechCircus_

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https://www.facebook.com/techcircus/

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https://www.linkedin.com/company/techcircus/

Geplande evenementen (2)

UX Crunch Meets Knab: Data Driven Design

Ticket only event: http://bit.ly/2EzJfGT New computational capabilities, data science, smart automation and machine learning are transforming the possibilities of design. More and more companies are leveraging these new technologies to innovate and transform the customer experience. Knab is a customer driven online bank who provide all-in-one bank packages for retail and self-employed customers. We're very excited to be bringing UX Crunch to Knab! Join us as we sit down for an evening of insight and case studies with leading practitioners to discuss Data Driven Design. Featuring; Tui Six - Proposition Manager - Knab Mohit Yadav - UX Researcher - Uber Brittney Reyes - Sr. UX Researcher - Booking.com Naman Mathur – Money Researcher - Uber ----------------------------------------------------------------------------- Ticket only event: http://bit.ly/2EzJfGT Price includes entry to the event, plus drinks (Beers, Wines, Soft Drinks) and Pizza. Tickets are non refundable as we have limited seating and have to purchase the correct amount of drink and pizza. ----------------------------------------------------------------------------- Tech Circus is a networking and educational events company specialising in User Experience, Product and Design. Founded in 2015, our flagship event 'The UX Crunch' has quickly grown to become one of Europe's leading UX events. ----------------------------------------------------------------------------- TALKS & DISCUSSIONS Tui Six - Proposition Manager - Knab Tui makes sure that all Knab propositions and product development benefit our customers. Prior to her role within Knab she has successfully implemented CX strategies as manager eCommerce (TU) and digital strategist (DEPT) to significantly increase customer loyalty and sales. This talk will detail the lessons learned: how to effectively use customer collaboration in proposition and product development? Mohit Yadav - UX Researcher - Uber Mohit is a UX Researcher working at Uber, helping craft Uber’s magical payment experience. In the past, Mohit worked as a researcher at Design Research Lab in Berlin where academically he focussed on the mixed methods approach. Brittney Reyes - Sr. UX Researcher - Booking.com Brittney has spent the last 9 years working in Silicon Valley for companies like Google and Pinterest and recently relocated to Amsterdam to join Booking.com. She primarily focuses on driving strategy with early-stage, foundational research; helping to shape the development and execution of global traveler experiences. This talk will explore the role of research in helping to facilitate data-driven design processes, look at the process of how to market research internally to increase engagement with, and awareness of, user findings, and to help increase the impact insights have on the product development process; driving more user-centric product thinking and development. Naman Mathur – Money Researcher - Uber Naman has experience working with myriad digital products with companies like Uber, Microsoft and Target. Naman worked with Uber’s emerging markets team to deliver products which helped unlock the next wave of hundreds of millions of riders in emerging markets like the Indian Subcontinent, Brazil, Mexico, the Middle East, and Africa. How do you design products that transcend the boundaries of language, digital literacy, age, and infrastructure and yet stay true to local nuances and constructs to drive comfort and delight among users. In fact, can this be the way the design process evolves? In this talk, Naman will present our journey of designing a truly accessible product - Uber Lite. He will share the playbook to approaching design for the emerging markets and the new set of users who are experiencing the internet for the first time.

UX Crunch Amsterdam: Service Design

TICKET ONLY EVENT: http://bit.ly/2FG3ra9 Service design encompasses many disciplines including user experience, marketing and project management all working together to create new services. The purpose of service design methodologies is to design according to the needs of customers or participants so that the service is user-friendly, competitive and relevant to the customers. How do we design to ensure top quality interaction between the service provider and its users? Join us for an evening of talks, networking and more as we sit down with; Niels Corsten - Service Design Lead - Koos Service Design Ashlee Valdes - UX Strategy, Design Research and Consultant Chris Constandse - International UX Consultant - Backbase Mark Wittkampf - Principal UX Consultant and Chapter Lead - Backbase ----------------------------------------------------------------------------- TICKET ONLY EVENT: http://bit.ly/2FG3ra9 Price includes entry to the event, plus drinks and Pizza. Tickets are non refundable as we have limited seating and have to purchase the correct amount of drink and pizza. ----------------------------------------------------------------------------- OUR PARTNERS ECOM Recruitment pursue dynamic individuals in the digital world, extending across the Manchester, London, Amsterdam, Berlin, New York and Berlin. The UX Design Institute is the global leader in UX education and certification, offering the word's only fully online, university accredited diploma in UX design. TICKET ONLY EVENT: http://bit.ly/2FG3ra9 ----------------------------------------------------------------------------- TALKS & DISCUSSIONS Chris Constandse - International UX Consultant - Backbase With over 9 years of experience in multiple industries, from travel to influencer marketing, Chris is focused on creating human-centred design solutions to relevant and modern problems. Mark Wittkampf - Principal UX Consultant and Chapter Lead - Backbase Mark is the manager of the UX team of the Customer Success department at Backbase. In this talk Mark and Chris will share insights into how Backbase apply Service Design to the international banking industry. Together they will share their definition of Service Design and a select amount of international case studies where the principles of Service Design where applied. Ashlee Valdes - UX Strategy, Design Research and Consultant Ashlee is a researcher by nature and a design thinker by heart. The culmination of these three characteristics led her to service design, where she uses the methodology to develop new technology as a project manager and coach. She has worked in the innovation labs at Amsterdam software agency INFO and in fintech with Thomson Reuter’s Labs in Cape Town, South Africa. Together with the Hogeschool van Amsterdam, INFO Labs has worked on several prototypes which have explored new forms of way finding for visually impaired persons through design research and UX. Ashlee will speak on these cases and how service design was the foundation to produce usable human technology. Niels Corsten - Service Design Lead - Koos Service Design Niels is a service designer with a cum laude double master degree in design from the Delft University of Technology. After being part of the introduction of the first new bank in The Netherlands in 32 years, called ‘bunq’, he was determined to apply his design thinking skills in other industries. Niels is currently Service Design Lead at Koos Service Design and has contributed to service design projects in the industries of telecom, aviation, banking, mobility, insurance, FMCG, real estate and governmental services. He is currently involved in many projects regarding the implementation and adoption of service design thinking in organisations, working with the creation of toolkits, training programs and on-the-job coaching. TICKET ONLY EVENT: http://bit.ly/2FG3ra9

Vorige evenementen (5)

UX Crunch Amsterdam: Design Systems