• Thriving in the New Normal - A mix of 6 prominent KM practitioners speak

    Click here to join us: https://us02web.zoom.us/j/89842913380?pwd=ZmVjVXRkeURTdTYwRVlVRitDeG9YQT09

    Theme: “Thriving in the New Normal”
    Topic: Adapting and Thriving in 2021 with the latest KM ideas and solutions

    NSW KM Forum's first online event for 2021 on 25th February from 5:00pm to 7:00pm Syd time.

    You will hear a mix of 6 prominent KM practitioners and academics share a 5-minute talk then join us for a panel discussion for 30 mins, with opportunities for questions.

    Speakers :
    1. Dr Arthur Shelley: Reverse Bloom: A new hybrid approach
    to experiential learning for a new world

    2. Aprill Allen: Intelligent Swarming

    3. Marie O'Brien: Conscious conversation: how to avoid misunderstandings

    4. Dr Camille Neyhouser: The Learning Organisation in the new normal

    5. James Dellow: Something Old, Something New, Something Borrowed: Adapting KM to the new normal

    6. Matt Moore: “It’s OK not to thrive.”

    Register now - It is an online meeting on Zoom.
    (The event link will be made visible to you upon RSVP.)

    NSW Knowledge Management Forum

  • Building a learning international NGO by design, not by accident.

    Building a learning international NGO by design, not by accident. A study of change at The Fred Hollows Foundation.

    Join Zoom Meeting

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    Find your local number: https://us02web.zoom.us/u/k482vMeju

    NSW KM Forum Zoom Event Draft Format:
    5.00pm (5mins) - Welcome, introductions / overview of event structure
    5.05pm (20 mins) - Put attendees into Breakout Rooms - 2 x rounds of world cafe / networking (Question/s TBD). Late comers put into Breakout Rooms as they enter Zoom.
    5.25pm (5 mins) - End Breakout Rooms, (?Ask for “Chat Race” on key insight from networking?) and throw to Guest Speaker
    5.30pm (45 mins) - Guest Presenter presentation (10mins) - Q&A
    6.25pm (20 mins) - Put attendees into Breakout Rooms … Q: What is the top thing you can take away and apply from presentation? (b) Who will you need to enlist to test/prototype/implement it?
    6.45pm (15 mins) - Wrap up chat & Guest Speaker Thank You
    7.00pm - Finish

    There is growing evidence that organizational learning and knowledge management are gaining momentum among international non-governmental organizations (INGOs), as a means to strengthen capacity to serve the most vulnerable populations in a context of increasing economic constraints. Following a major operational change undertaken in[masked] at The Fred Hollows Foundation, a public health INGO focused on treating and preventing blindness and other vision problems in developing countries, the need to become a better learning organization was identified. This week’s seminar will examine the process used at The Foundation to identify suitable initiatives to address this need through rigorous research conducted from a practitioner-researcher perspective. Camille will also present her findings from this process and the strategy she developed at The Foundation on the basis of these findings to address its organizational learning and knowledge management needs.

    Speaker: Dr. Camille Neyhouser has been working in emergency, recovery and development settings sector for over 12 years, both in the headquarters and field offices of international NGOs and UN agencies such as Oxfam, The Fred Hollows Foundation, UNESCO and now UNICEF. Prior to joining the UNICEF Office of Research based in Florence (Italy), she worked as an Organisation Learning & Knowledge Management Specialist at The Fred Hollows Foundation in Australia for 5 years. She has experience in knowledge management, organizational learning, monitoring and evaluation, innovative and human-centered design, gender programming, and programme management. She holds a professional doctorate in public health from the University of New South Wales, Australia and a master’s degree in international development and humanitarian crises. Her doctoral thesis examined how strategies and mechanisms can be implemented to build learning organizations in the international not-for-profit sector.
    The thesis: http://unsworks.unsw.edu.au/fapi/datastream/unsworks:53077/SOURCE02?view=true

  • ISO/TC279 Innovation Management - Ushering a New Era for Innovation Management

    Standardization of terminology tools and methods and interactions between relevant parties to enable innovation.

    "The ISO 56000 Standard series is a testament to the global recognition of the need for innovation management as a system.
    Every organisation has to evolve and adapt to market and societal trends at some point or another, and incorporating a system of record for innovation with strategic, structured and standardised guidelines will help your business identify the most important challenges, capture the right ideas, seize the best opportunities, and properly manage emerging trends and risks. Ultimately, implementing a system and program based on the ISO 56000 Standard will give your organisation first-mover advantage, safeguard your organisation’s future while boosting positive return on innovation investments, and allow your organization to successfully operationalise innovation management as a core competency." Ludwig Melik

    • Introduction 10 mins
    • ISO/TC279 Innovation Management
    ○ History of ISO/TC279 Innovation Management Committee
    ○ Work Program
    ○ Formation of Australian Committee MB279
    • Standard (Guide) Application
    • Application Client Example
    • Q&A - 30 mins

    Join Zoom Meeting
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    Meeting ID:[masked]
    Find your local number: https://zoom.us/u/acSmXsUOKt

    About the Speakers

    AJ Kennedy
    Andrew John (AJ) Kennedy is serving as Director, Innovation Management & Ideation Specialist with Innovation 360 Australia, a subsidiary of the Innovation 360 Group.
    AJ Kennedy has worked with the innovation space for the past 10 years, in Customer, Process Improvement, Change Management and Innovation roles, in both corporate and start-up environments. AJ’s international innovation management profile has been solidified by high-responsibility positions in New York, and Sydney in the financial services industry.

    Peter Glasheen
    Glasheen is a ‘second career’ Consultant having launched a boutique management consultancy focused on Strategy and Innovation in 2015 and then in October 2019 jointly invested together with the Innovation 360 Group of Sweden to form Innovation 360 Australia, where he is both Lead Consultant and the Managing Director.
    Prior to consulting Peter was a Senior Executive with both local (Australian) and Multinational company experience and international exposure (Australasia, Western Europe, Middle East, SE Asia, USA). Companies included Philips (now Signify), Eaton, Legrand and Rexel.
    Peter brings a creative approach that is balanced with Technology, Commercial, Operational and Strategic experience, with an awareness and outlook to constantly look at bringing order to the chaos, achieving better business results and competitive advantage.
    He was originally technically qualified (Electrical) and then worked through R&D, Sales, Marketing & General Mgt roles with an MBA from MGSM in Sydney. He is focused on Strategy and Innovation Management in his Advisory work.


  • The Future of Work - 8 Mega Trends

    Antares Solutions office

    The Future of Work - 8 Mega Trends

    Cindy Lenferna de la Motte from Colab4 will be presenting the 8 mega trends that are influencing the next horizon of people transformation globally. Her insights are informed by primary research her organisation has done combined with case studies from their global partners (Corporate Rebels from The Netherlands)

    She will take you on a journey exploring progressive organisations from around world based on the lessons of the Corporate Rebels - Joost Minnaar and Pim de Morree who traveled the world on a quest to discover new ideas and pioneer practices in the future of work.

    Over the last three years, they have researched and drawn insights from 100+ progressive organisations and leading thinkers, and she will share these learnings and practical examples with us. They found clear evidence that success for both companies and employees was possible through increased employee engagement, talent acquisition and retention as well as increased productivity and profitability.

    Cindy will share ways to improve your team’s or organisation’s way of working based on the "8 Corporate Rebels trends”.

    About our Speaker:
    Cindy Lenferna de la Motte, Co Founder, Co:Lab4

    With over 25 years as a leader of people, Cindy offers a rare breadth of experience, depth of valuable networks, and wealth of knowledge.

    Highly experienced in business from founding and bootstrapping lucrative tech startups to leading end-to-end business across global corporates, Cindy’s constant is for business to have customer experience as its north star, and employee engagement at its heart.

    Cindy’s vision and understanding of ‘what is around the corner’, and the effects of working in the future, drives her purpose to effectively prepare and implement digital and growth strategies so that companies, and people can adapt to rapidly evolving market and customer expectations - in time.

    Thursday 29th August 2019 - from 5:30pm to 7:30
    (After that, anyone interested can adjourn for further discussions and networking over drink or dinner at a bar nearby.)

    Please arrive at 5:30 pm for a prompt at 6.00 pm start, concluding at 7.30 pm. After 6 you need to contact us to use lift.

    Antares Solutions Company:
    Level 2, 52 Phillip Street, Sydney New South Wales 2000

    Business casual

    Arrival / Parking:
    Public Transport is the easiest with Martin Place or Circular Quay Station a 5-minute walk.

    Free - beverages plus chips and nibbles will be provided.

    Feel free to contact us on[masked] if you can't find the address or have a question.

    So come along to learn, discuss, network and socialise with like minded professionals. We look forward to seeing you there!

    NSW KM Forum

  • The human side of KM - designing systems to support people and culture

    Antares Solutions office

    Knowledge management technologies there to enhance the capture corporate intelligence to drive efficiency and innovation, and support collaboration to enable great outcomes for customers. With the fabric and structure of the organisation changing and introduction of different ways of working (eg increase in remote work), it’s important to understand the needs of the people within the organisation (staff) and on the edge (partners) and customers who rely on corporate knowledge. Human-centred design offers an approach to designing solutions around the needs of these people, understanding their challenges through upfront research and directly involving them in the design of the solution. This session will include examples of how we have supported organisations to take a people-centred approach to successfully designing and implementing large-scale internal knowledge systems.

    Karina Smith- Principal at Meld Studios, has over 20 years of experience using the design process to untangle complex problems of the world we live, helping businesses to build deep empathy with their customers and deliver solutions that make people’s lives easier and lovelier.
    +61 (0)[masked]
    LinkedIn: au.linkedin.com/pub/karina-smith/0/a01/645/
    twitter: @kreategirl
    skype: kreategirl

    Tuesday 16 of Apr 2019- from 5:30pm to 7:30 (After that, anyone interested can then adjourn for further discussions and networking over drink or dinner at a bar nearby.)

    Please arrive at 5:30 pm for a prompt at 6.00 pm start, concluding at 7.30 pm. After 6 you need to contact us to use lift.


    Antares Solutions Company: Level 2, 52 Phillip Street, Sydney New South Wales 2000

    Attire: Business casual

    Arrival / Parking: Public Transport is the easiest with Martin Place or Circular Quay Station a 5-minute walk.

    Cost: Free - beverage plus chips and nibbles will be provided.

    Feel free to contact us on[masked] if you can't find the address or have a question.

    NSW KM Forum

  • Knowledge Management, Innovation and Digital Workplace

    Antares Solutions office

    We are going to explore the current trends in Modern Workplace technology in engaging and collaborating with people, getting to know how to become "Connected Manager" through KM, and reviewing some steps in how Knowledge Management leaders can drive an innovative organisation. In the end, we have 30 mins Q&A to answer your questions.

    Topic A: Modern Workplace - 15 min
    An overview of the 6 Key Trends in the Modern Workplace and a dive into the role of AI and Bots in engaging and collaborating with people trends the UNSW case study.
    Speaker: Max McNamara - Business&Technology Consultant at Antares

    Topic B: Connected Manager - 15 min
    Today, managers face the tough challenge of balancing customer, employee and digital experience. Teams and tools are becoming more important for the delivery of projects and everyday objectives. A ‘connected manager’ has a well defined understanding of self, teams and how to leverage technology ensuring both high performance and financial outcomes. The glue to hold these diverse priorities is knowledge management; how to capture and share relevant knowledge to everyone every day when needed. This presentation will outline practical tools and tips to become a successful ‘connected manager’
    Speaker: Allan Ryan - Founder and Executive Director of Hargraves Institute

    Topic C: A Golden Opportunity: How Knowledge Management Leaders Can Drive An Innovative Organisation - 15 mins
    With the 4th Industrial revolution being driven by knowledge workers, KM professionals are in a position to help reform and enhance their organisations to thrive within this new environment. Within this session, Anthony will review some steps KM leaders have taken, or should take to play a more active leadership role going forward.
    Speaker: Anthony Ferrier - COO and Co-Founder of ExOxo

    Q&A and Panel discussion - 30 mins

    About the Speakers:

    Max McNamara - https://antares.solutions/our-people/max-mcnamara/
    As Practice Manager, Max is a pragmatic Business and Technology Consultant. Max’s business background means his focus is on helping customers through their digital transformation journey. As a leader for our Modern Workplace and Custom Applications Practices, Max works with both our teams and our customer to solve their unique business problems with best of breed Microsoft cloud technology solutions. Max has worked with a range of organisations, including those in Financial Services, Health, Retail, Government and the Not-for-Profit sectors.

    Allan Ryan- https://www.hargraves.com.au/dt_team/allan-ryan/
    Allan is an educator, facilitator and coach who enables organisations and leaders of organisations to deliver real competitive advantage through innovation

    Anthony Ferrier - https://www.linkedin.com/in/anthonyferrier/
    Anthony is a well-regarded executive, advisor and thought leader on corporate innovation, with a focus on employee engagement and capability building. He advises companies on how to thrive in an exponential world, by developing appropriate strategic frameworks to enhance cultures that encourage the development of new ideas. Anthony is a widely-read author, speaker and advisor to organizations such as Bristol-Myers Squibb, Fidelity Investments, Pfizer, Johnson & Johnson, ADP and USAA. He previously led The Bank of New York Mellon innovation program and currently is the Advisory Board Chair for Swinburne University’s Center of the New Workforce.

    Time: Please arrive at 5:30 pm for a prompt 6.00 pm start, concluding at 7.30 pm.

    Cost: Free - beverage plus chips and nibbles are provided.

    After that, anyone interested can then adjourn for further discussions and networking over drink or dinner at a bar nearby.

    Feel free to contact Bobak Zamani on[masked] if you can't find the address or have a question

    NSW KM Forum team

  • KM Conversation Dinner

    The Palace Hotel

    "Conversation is a meeting of minds with different memories and habits. When two minds meet, they don't just exchange facts: they transform them, reshape them, draw different implications from them, and engage in new trains of thought. Conversation doesn't just reshuffle the cards: it creates new cards."
    Theodore Zeldin (b. 1933) Historian & Author

    You are invited to sit down at a table across from (potentially!) complete strangers, and are each handed a dinner menu. It lists courses from Entrees, Main Meals, to Desserts - but instead of culinary dishes the menu proposes topics of conversation related to the world of Knowledge Management.

    The conversation menu presents an array of stimulating, thought-provoking topics covering a wide range of Knowledge Management topics.

    You and your dinner partners, your ‘muses,’ are ready to discuss and explore each of these questions throughout the meal at your own pace - it depends on mutual open-mindedness and willingness to share. By the end of the meal, you may have gotten to know a stranger very well, and developed new ideas and perceptions around different elements of Knowledge Management. Perhaps even co-created something innovative!

    Whether you believe you have something to share or something to learn - open conversations are always mutually beneficial where everyone walks away with some new knowledge.

    This is the gist of a Conversation Dinner, a concept conceived by a man named Theodore Zeldin from The Oxford Muse Foundation. https://www.oxfordmuse.com/?q=conversation-dinners#conversation-menu

    This event is free, however please RSVP so we know how many people to book tables for.

    Then you simply turn up and join us at our tables. You can buy whatever you'd like to eat or drink at the bistro bar and enjoy the stimulation of our first KM Conversation Dinner.

    If you have trouble finding us call either Bobak [masked]) or Marie [masked])


    Here is a copy of our Conversation Menu for the evening:

    · Share your earlier memory in KM.
    · What is your area of interest/practice in KM and why?

    Main Meal
    · Global KM Community - what is happening globally in KM?
    · KM Standard ISO 9001 - should we know about this?
    · KM for Innovation - how does that happen?
    · What is the role and value of technology in KM?
    · What is a Learning Organisation and how does it fit with KM?

    · What is the role of Working Out Loud in knowledge sharing?
    · What do you think the biggest asset for KM right now?

  • KM Case Study: Transport for NSW

    Sydney Mechanics' School of Arts (SMSA)

    KM Case Study: Transport for NSW

    Why and What:

    What is knowledge management like in a complex engineering business where it has a responsibility as a client to assure that the transport construction is fit for purpose?
    This case study is about how Asset Standards Authority within Transport for NSW has implemented and embedded knowledge management within the business and what are the key lessons learnt. Asset Standards Authority is an independent body which develops technical network standards across multiple transport modes including heavy rail, light rail, buses and maritime. It is a requirement for all contractors to adhere to our network standards when configuring infrastructure assets. The business recognises that is running a knowledge based business as a steward of engineering assurance for all activities on infrastructure assets, as well as being a requirement to be certified an ISO9001:2015 business. In this case study, it will cover:
    • How to sell the benefits of knowledge management to an organisation that is relatively immature in its understandings
    • The roadmap in implementing and embedding knowledge management
    • The knowledge management lifecycle and alignment with relevant ISO standards
    • Key successes and lessons learnt from the journey

    Please arrive at 5:30 pm for a prompt at 6.00 pm start, concluding at 7.30 pm. (After that, anyone interested can then adjourn for further discussions and networking over drink or dinner at a bar nearby.)

    Sydney Mechanics' School of Arts - Level 1, 280 Pitt Street, Sydney NSW 2000 (Lawson room)
    Google Map: https://goo.gl/maps/8AUBEXwJJmo

    Who should attend:
    Business managers, Record Information and Knowledge Management practitioners, Innovation Managers, Business Consultants, Operational and Technical managers, Learning and development practitioners and whoever interested in the topic…

    Attendance at meetings usually requires a small donation to cover hiring venue, drinks and nibbles. Wine, juice and dips will be provided.

    About the presenter:
    Christopher Kim is a Knowledge Specialist in Asset Standards Authority and is a key Subject Matter Expert on knowledge management for Transport for NSW. He has a background in information records management and worked in the private sector, non-for profit and government organisations. His interest is in how to facilitate knowledge sharing in a complex engineering environment especially in an environment where the transport sector is undergoing significant construction activities

  • Stretch your mind and expand your vision - Demystifying Quantum Computing

    Sydney Mechanics' School of Arts (SMSA)

    Stretching the mind and expanding your vision enhances innovation and productivity, optimises the way the mind functions, and alleviates mental blocks.

    Quantum computing will revolutionise the way we manage data, information, and more likely knowledge, in the near future.

    It is anticipated that, within a few years, well-controlled quantum systems may be able to perform certain complex tasks, solve complicated & complex problems such as chemical and mathematical problems, simulate probabilistic phenomena, handle analytics, deal with predictive analytics, process big data, modelling complex processes, etc, much faster than our conventional computers can even scratch the surface of now.

    In existing computing, a bit is a single piece of information that can exist in two states – 1 or 0. Quantum computing uses quantum bits, or 'qubits' instead. Quantum computing takes advantage of the strange ability of subatomic particles to exist in more than one state at any time. Due to the way the tiniest of particles behave, operations can be done much more quickly and use less energy than when done with classical computers. It would surpass the abilities of conventional managing data and information methods, techniques, and solutions.

    But the quantum future isn't going to come easily, and there's no knowing what it'll look like when it does arrive. At the moment, companies such as Google and IBM, and researchers are using a handful of different approaches to make quantum computing happen. Here's everything you need to know about the coming quantum revolution.

    • What is quantum computing?
    • What do you need to know about it?
    • How will it transform the economy and your business?
    • How can KM help Quantum researchers?

    Dr Peter Rohde, Senior Lecturer in the Centre for Quantum Software & Information at UTS, will address these questions in a completely non-technical manner, giving you the insights you need to understand the relevance of this future technology. He will explain the basic concepts of quantum computing for the lay audience, and focus especially on the implications and consequences of this technology. He will discuss in particular implications for knowledge management, as well as the unique knowledge management challenges that his field of research faces. Peter is open to learn as much from you as you do from him, so please feel free to come along to learn and discuss our future in Quantum Computing and how KM can help the current quantum computing challenges that researchers are facing.

    About the presenter:
    Dr Peter Rohde is ARC Future Fellow and Senior Lecturer in the Centre for Quantum Software & Information at the University of Technology Sydney. He is a world-leading researcher in optical quantum computing, also conducting research in quantum cryptography, metrology, measurement and optical state preparation. He is currently involved in China’s world-first quantum satellite program, which successfully demonstrated quantum cryptography over several thousand kilometres via satellite. He has published over 60 papers and received over 1,300 citations for his work.

    Who should attend:
    Business managers, Information and Knowledge Management practitioners, Innovation Managers, Business Consultants, Data Scientists, IT Professionals and Researchers.

    Please note, attendance at meetings usually requires a small donation to cover hiring venue, drinks and nibbles.

    Session format:
    · 1 hour presentation
    · 30 mins Discussion

    (After that, anyone interested can then adjourn for further discussions and networking over drink or dinner at a bar nearby.)
    Fee free to ask or contact for any question on[masked] or via [masked]