We are excited to bring you the next Q&A panel discussion on establishing user research practices! The discussion will explore where to begin with research, what methods to use, how to analyze and present your findings, what skills and techniques you as a designer/researcher should bring to the team, how to involve the whole team, what a research program could look like where you work, and many more topics.
We'd love your participation in the discussion! Please come with your questions or submit them to the panelists in the #question-answer channel in our Slack group. Not in our Slack group? Go here to join: https://www.producthive.org/
MEET THE PANELISTS:
Jan Dawson is Director, Research & Insights at Vivint Smart Home. He joined Vivint in November 2017, and manages a team of researchers who help the product, design, marketing and other teams at the company better understand customers, explore new opportunities, and test user experiences. Prior to Vivint, Jan spent 17 years as an analyst and consultant, conducting market research and advising consumer technology companies on market trends and strategy.
Lindsey Martin is an advocate for data-informed, user-centered design. She’s had the privilege of working as both a researcher and a designer across a range of industries, globally. Lindsey is currently a UX Manager at Lucid Software where she is committed to strengthening the organization's research muscle and developing a team of stellar designers. She is a frequent traveler and crossword enthusiast and enjoys getting outside with her bull terrier.
Trae is currently operating as the Sr. UX and Product Researcher at Workfront and has been for two years. Prior to that, he was a UX Researcher at Nav, which was his first formal Researcher job. Informally he learned how to comb through behavioral data sets for patterns as an Operations Analyst for glasses.com. He approaches research from a business perspective, believing that making the best product for the user is in the business's best interest in trying to reach its fiscal objectives.
After spending a year and a half struggling with a lack of user behavior knowledge as Associate Product Manager, Caitlin requested the role of User Experience Researcher at O.C. Tanner in March 2018. The plan was simple, but not easy: help product teams make data-driven decisions using O.C. Tanner’s design principles: Human, Simple, Guiding. Starting small was the key to moving towards a more robust user research framework, which is now what occupies most of her time. Caitlin is pursuing a master’s degree in Behavioral Economics at the Chicago School of Professional Psychology and in her spare time enjoys mountain biking, canyoneering, and traveling as much as possible.
Jeremy Bird, Lead UX at ArbiterSports, will moderate this discussion.
Food sponsor: Purple
Our thanks to Purple for providing food at the event.
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