• SDXD Presents: 🤝 Tales of Vulnerable UXers 🤝

    Online event

    Burnout. Bureaucracy. Competition. Negativity. Imposter syndrome. Did you know that 65% of workers say that workplace stress has caused difficulties in their lives and greater than 10% suggest that this stress has had a major effect on their health? Workplace stress impacts everyone at some point in their career, regardless of level, company, or field. Our vocation can be a massive source of fulfillment, while also creating physical, mental, and emotional turmoil when one reaches an unhealthy level of stress. The outwardly ramifications can be difficulty sleeping, headaches, sadness and depression, and missing work due to stress. So knowing that the average individual spends 90,000 hours at work and that job stress can have a negative impact on physical, emotional, and mental health, how do we create a truly safe space to share the challenges we encounter in a meaningful way? Join SDXD for a unique workshop centered around Emotional Wellbeing and Vulnerability in the Workplace. We’ll draw inspiration from the venerable Dr. Brene Brown for an evening of self-reflection and sharing. With a carefully crafted agenda designed to create an atmosphere of shared support, our mission is for attendees to walk away feeling that 1) they are not alone and 2) everything will be okay. ❗️ PLEASE NOTE - The Zoom will close at 7:05pm PDT - Due to no-shows, we're allowing 100 registrants but only letting the first 60 people enter the Zoom. Arrive early. - Guidelines: http://bit.ly/sdxd-guidelines 💼 AGENDA (PDT) 7:10pm - 7:20pm: Self-reflection activity 7:20pm - 8pm: Facilitated small group sharing 8pm - 8:30pm: Concluding discussion 8:30pm - 9pm: Optional post-event mingling 🎓 ABOUT THE ORGANIZERS A’verria Martin, Ph.D. is a daring, results-driven leader with 16 years of research and operations experience in both academics and enterprise. Currently, she is the Senior Manager of Research Operations at ServiceNow in San Diego, California. With a Master’s and Ph.D. in Marriage and Family Therapy, her roots are in systems thinking; understanding the delicate relationship and interconnectedness between product, business, and the user provides a holistic approach to research and design at scale. Using this framework, A’verria is deeply invested in developing, refining and implementing policies, procedures and educational materials that support researchers and non-researchers to initiate, conduct, and execute effective market, product, customer and UX research using standardized protocols and evidence-based methodology. Michael Vargas is an international facilitator with nearly 10 years of experience. He started by leading groups at substance abuse and mental health facilities. Teaching skills such as effective communication, mindfulness, anger management, healthy relationships and so on. Utilizing his psychology, improv and design thinking background Michael has facilitated workshops for organizations like Dropbox, Salesforce, Kaiser Permanente, Founders Network, HCL America, Teradata, Limelight Health and more. Teaching organizations how to collaborate in a productive manner. Wolfram Thurm (Wolfi) is a German design strategist and design-ops specialist, working and living in India with his wife and daughter. He is currently responsible for design strategy at Gojek, an Indonesian Super-App with 20+ products operating in all of SE Asia. He believes that technology can positively impact people and their livelihoods like never before. With degrees in western classical music and industrial design, his background spans disparate disciplines, however, focusing on digital product design over the last several years has inspired Wolfi to fully embrace the opportunities for the-next-billion smartphone users--especially in India and SE Asia. Having faced adversities in mental health and emotional wellbeing in his own journey, Wolfi has also become an outspoken advocate for improved work-life balance and a focus on mental health in the workplace.

  • FREE 3 Part-Course | The NEW Fundamentals of User Research (recordings included)

    FOR MORE DETAILS AND TO REGISTER, PLEASE VISIT: https://pages.dscout.com/new-fundamentals-uxr All registrants will be able to join the sessions live and get the recordings in their inboxes. Research in 2020 looks different than we predicted. And the expectations set for user researchers were already changing fast. Increasingly, UXRs have been asked to pivot quickly, adapt strategically, and do more with fewer resources. The skills we need to meet these stakeholder needs, while still advocating for our users, have evolved. And while “the basics” of user research have changed—they’re more important than ever. We designed this three-course workshop series to help you do your best work, while weathering the storm. We’ll tackle the essentials of rigorous quantitative surveys, exacting qualitative analysis, and seamless collaborative research. You’ll sharpen your skills and leave with tactics for up-skilling others. OCTOBER 7 at 10AM PDT Doing Evidence-based Analysis: Applying Grounded Theory Methods to your Research ft. Rachel Carmen Ceasar | UX Researcher, Culture of Health + Tech Consulting Robust, involved research projects can still yield little to no research impact. That’s because your qualitative studies are only as effective as the insights you surface in analysis. A solid understanding of grounded theory can help ensure you’re getting as much out of your studies as you and your team put into them. We’ll walk through a case study that will demonstrate hands on, effective qual analysis, and leave you with pointers for teaching these tactics to your team. You’ll learn how to: - Apply methods that promote users and their diversity of thought - Develop a “codebook” or a set of thematic areas to systematically “code” or tag across all data - Analyze, track, and code data into insights Identify recurring patterns across data and develop evidence-based opportunities OCTOBER 28 @ 11AM PDT Keeping the Project Afloat While Remote Featuring Kelly Coney | Research Lead, The Studio at dscout Our most fulfilling, most impactful research is often collaborative research.And how we’ve come to collaborate has changed. We can’t replace in-person meetings with an online meeting and expect the same results. So how can we balance our time together remotely in a way that’s as impactful as “the real thing?” When should we work synchronously? When should we work asynchronously? How can we promote the active focus and investment from our colleagues in either setting? You’ll learn how to: - Keep your team and clients engaged in a remote setting - Explore best practices for remote kickoffs - Develop rituals for mid-project connection and reconnection - Hold virtual analysis sessions that inspire to healthy, productive collaboration

  • SDXD Bonus Event! | Working on your relationship with WFH ft. Caveday

    🎊 Join SDXD for a special October treat! We’re hosting a bonus event featuring Jake Kahana, Co-Founder of Caveday. Attendees will: learn how to supercharge their focus, participate in a hands-on deep work sprint, and have the opportunity to ask Jake questions about productivity while working remotely. 🚨 PLEASE RSVP HERE: https://metalab.zoom.us/meeting/register/tJAkd-qrqTgpH9HtqOHGQ48u50Xfn1Y_1sIC 💡 ABOUT THE EVENT Caveday is committed to improving your quality of life by improving your quality of work. Come learn how to work smarter in The Cave. In this virtual workshop, you’ll learn the concept of Deep Work and how to get more done in less time. We’ll begin by talking about “flow,” the science of productivity, and all of the distractions that get in the way. Then, we’ll actually do a deep work sprint, where you’ll get more done in 20 minutes than you have in most entire mornings (I know, crazy, but you’ll see). And then we’ll leave you with clear takeaways about being more focused and productive, especially working from home. Please bring a project to work on—that thing you’ve been putting off or that thing that needs to get done. Once you leave The Cave, you’ll never work the same way again. https://www.caveday.org/ 💼 AGENDA 5:30pm - 5:40pm PDT: Welcome 5:40pm - 6:25pm PDT: Presentation on focus and deep work 6:25pm - 6:40pm PDT: Audience Q&A 6:40pm - 7pm PDT: Optional post-event networking 🎓 ABOUT THE SPEAKER Jake Kahana is a designer and entrepreneur who helps people transform the way they work. As a cofounder of Caveday, he's helped lead over 10,000 hours of deep work “in The Cave.” He's also a founding US faculty member with The School of Life, where he teaches workshops in emotional intelligence for corporate teams. He lives in Jersey City with his wife and daughter. ⚡️ SPONSORED BY METALAB At MetaLab, we make interfaces. From Fortune 500 companies to stealth startups, we help our clients design, build, and ship products and services that people love. https://metalab.co

  • 👊 Breaking into UXR - Ask the Experts | presented by SDXD and Denver UX Newbies

    🤓 Have you been wondering what it takes to break into User Experience Research? Whether you’re new to UX or just interested in learning more and meeting some cool new people, this event is for you! Join SDXD, Denver UX Newbies, and an expert panel of UX Researchers to learn all about starting out in this exciting field. 👏 We’ll cover these topics before turning things over for audience Q&A: - How career path diversity is a strength (and where it’s a weakness) - Which hard and soft skills to cultivate in your UXR journey - Questions to ask your future employer during the interview process - ...and more! 💼 AGENDA 5:30pm - 5:40pm PDT: Welcome 5:40pm - 6:20pm PDT: Panel discussion 6:20pm - 6:40pm PDT: Audience Q&A 6:40pm - 7pm PDT: Optional networking 🎓 ABOUT OUR PANELISTS Zoë Glas Zoë currently leads research for Lyft’s new Rentals product; she started her UX career at YouTube. She received her B.S. from the University of Montana, and M.S. from Purdue University. Zoë has long been an ardent researcher of human behavior, but made the zag into UX in the past four years. Previously, she focused on conservation behavior, studying things like how religion and living areas affect willingness to conserve wildlife. In her spare time, Zoë enjoys mentoring others looking to make the jump into UX, competitive cycling, and hiking with her corgi, Fletcher. Megan Kierstead Megan is a researcher and educator with over a decade of experience in helping companies of all shapes and sizes build products that solve real problems for real people. She has a B.S. from Wellesley College, and an M.S. from UMass-Amherst, with a strong focus in social science and anthropological research methods. Megan’s passion is to help create a new generation of compassionate, emotionally healthy leaders in tech. To that end, she now runs a successful coaching business that helps people in UX overcome their imposter syndrome to become incredible leaders and build fulfilling lives. She lives in the Bay area, with her 3 bunnies, Gina, Butch, and River and is typically either covered in flour or glitter. Samyukta Sherugar Samyukta is currently a researcher at Facebook, understanding how to balance the needs of advertisers & end users. Previously, she was at Google uncovering the unmet needs of app publishers. 5 years ago, she made a switch to UX research from a development background. She has a masters in Human Computer Interaction (Georgia Tech) & an undergraduate degree in Information Technology from India. When she is not anxiously planning the next research study, she spends time mentoring early stage UXRs, dancing & watching more movies than she probably should. 🙏 SPONSORED BY TILED: https://tiled.co/ Meet Tiled: a microapp platform that empowers brands to create interactive content experiences that inspire action. Deliver fully immersive brand stories to your audience and deliver real business impact — no code required, just creativity!

  • DesignOps Summit | Oct 21 - 23 presented by Rosenfeld Media

    FOR MORE DETAILS AND TO PURCHASE YOUR TICKET - PLEASE VISIT https://rosenfeldmedia.com/designopssummit2020/ - then forward your confirmation email to [masked] (Adeline Crites-Moore, Associate Marketing Director at Rosenfeld) and mention "SDXD" referred you for a free e-book of your choice! The industry-defining event for people who build and manage design operations. 2020 is all about resilience: how DesignOps enables designers, design teams, and organizations to adapt, survive, and thrive. This year’s theme: resilience We live—and work—in difficult, punishing times, and designers need more support than ever before. That’s why resilience is our theme for DesignOps 2020. We’ll explore how individual DesignOps practitioners, teams, and organizations harness resilience to adapt, survive, and thrive. Theme 1: The Resilient DesignOps Team of One As DesignOps is new, many solo DesignOps practitioners and operations-minded designers are functioning as DesignOps Teams of One. How might these lone operators sustain and scale DesignOps practices, deepen relationships with design teams and organizations, and change culture… all without burning out? Theme 2: The Resilient DesignOps Team As organizations shift, grow, and react to outside influences, DesignOps teams need to adapt and pivot too. How might your team maintain its resilience in the face of constant change? And what metrics will help keep your team’s work consistent and sustainable? Theme 3: The Resilient DesignOps Organization When your design organization has scaled up to hundreds of people, it’s no longer a design practice. It’s a design business. And it needs to address big, messy issues—like accessibility, governance, and creating and proving business value—at scale. How might your DesignOps organization navigate these thorny issues while continuing to grow and operate sustainably?

  • SDXD Presents: 🚫How NOT to do Research🚫 ft. Cydelle Zuzarte & Meenakshi Kamat

    🎉 Join SDXD in welcoming our first international presenters! UX Researchers Meenakshi Kamat and Cydelle Zuzarte will join us from India to discuss lessons learned from helping establish the UX Research practice at Swiggy--India's largest food delivery platform with over 200,000 drivers and a valuation of $3.5 billion. They'll cover the unique UXR landscape in India then delve into (universal) challenges UX Researchers face when evangelizing the value of research in a scaling organization. 💡 ABOUT THE PRESENTATION User research is becoming popular in the world of UX but not everyone understands it. Many are challenged to do research by themselves and dive into it without being aware of what can go wrong during this process. This talk covers our experiences of some of the obstacles that may surface while setting up research and practical ways to overcome them. The ideal audience for this event is anyone involved in product development - PMs, Designers, Developers, Researchers, etc. Anyone looking to start with research and build a research culture in their organization. 👏 KEY TOPICS DISCUSSED - Setting up User Research in your organization - Conveying the value of research - Overcoming common pitfalls - Effectively communicating research and building a research culture 💼 AGENDA 6:30pm - 6:40pm PDT: Welcome 6:40pm - 7:30pm PDT: Presentation 7:30pm - 7:50pm PDT: Audience Q&A 7:50 - 8:20 pm PDT: Optional networking 🎓 ABOUT OUR SPEAKERS Cydelle Zuzarte Cydelle has worked as a part of in-house research teams at Hike Messenger as well as research agencies for firms like Peepal Design, and Quicksand. She currently works as a user researcher at Swiggy, one of India’s leading online food and grocery delivery platforms focusing on the consumer products & restaurant side of the marketplace ecosystem. Meenakshi Kamat Meenakshi has worked as an industrial designer at Steelcase, 3M and Studio Dott before transitioning to research. She handled user research at Swiggy with a focus on consumer products for food, grocery and local package delivery within the platform and facilitated research for the restaurant side of the service. She currently works as a freelance researcher. 🙏 SPONSORED BY TILED: https://tiled.co/ Meet Tiled: a microapp platform that empowers brands to create interactive content experiences that inspire action. Deliver fully immersive brand stories to your audience and deliver real business impact — no code required, just creativity!

  • FREE 3 DAY CONFERENCE! | Adobe MAX - The Creativity Conference, October 20 - 22

    FOR MORE DETAILS AND TO REGISTER FOR YOUR FREE TICKET, PLEASE VISIT: https://max.adobe.com/ All together now. All around the world. Make plans to join us for a uniquely immersive and engaging digital experience, guaranteed to inspire. Three full days of luminary speakers, celebrity appearances, musical performances, global collaborative art projects, and 350+ sessions — and all at no cost. What is included in the Adobe MAX experience? - Full access to all conference events from October 20-22 - Keynotes and Sneaks - 350+ sessions across 10 tracks, live and on-demand - Live breakouts including celebrity and musical guest appearances - MAX Marketplace – 50 shops of hand-made items by global artists - Fun and interactive breaks including home art projects and meditation - Exclusive attendee-only special offers and giveaways from sponsors - Opportunities for attendee engagement including live chats during sessions, and a community art project - Career resources and guides; plus, job postings - Networking opportunities in Meet the Teams and Birds of a Feather

  • FREE 5-Day Intensive | Game-Changing Experience Visions led by Jared Spool

    👉 FOR COMPLETE DETAILS AND TO REGISTER, PLEASE VISIT https://leaders.centercentre.com/ 👈 Get the organizational change you crave. Lead your organization to success. Plant your organization’s UX flag. CREATE GAME-CHANGING EXPERIENCE VISIONS Over 5 intense days, you’ll get everything you need to create your own experience vision. You’ll learn the secrets successful businesses use to unearth ground-breaking innovation. You’ll master how to gain support from your organization’s top leadership. And, you’ll put this all into a solid plan that you can execute right away. During our newest intensive, Jared will show you a proven approach to creating game-changing experience visions that will spark your organization and drive investment in better user experiences. BE THE VISIONARY YOUR ORGANIZATION NEEDS Start with the end in mind. Show your peers, stakeholders, and leadership what great design can do for your users, customers, and organization. Demonstrate how true innovation comes by delivering better value. - Craft a clear plan on what your team needs to envision and communicate to your leadership to surface UX value. - Transform great UX from a “nice-to-have” luxury to an organization-wide objective. - Identify OKRs to show progress towards substantially improving your designs. IF YOU DON'T KNOW WHERE YOU'RE GOING... …You can’t tell how to make decisions to get you closer to your destination. …You can’t set priorities to overcome the most critical hurdles. …You can’t know how you’re to guide others to join the effort. …You can’t see what major milestones you need to reach along the way. Your organization needs a vision to know where it’s going. This is hard work. That’s why we’ve dedicated an entire week to work with you to make it happen. Each day, we’ll cover a critical component of creating game-changing experience visions. Jared will walk you through the key concepts, show how to identify the most compelling stories, and reveal tips and techniques to ensure your success. MONDAY 11am - 12pm PT | Replay between 4:00 pm - 5:00 pm PT Experience Visions: Lead Org Change Through Great UX | – Drive innovation by telling compelling stories that energize the entire organization. TUESDAY 11am - 12pm PT | Replay between 4:00 pm - 5:00 pm PT Current Experience Research: Identify the Starting Point of Our UX Journey – Fill critical gaps in your current research that will best surface the current experience to stakeholders. WEDNESDAY 11am - 12pm PT | Replay between 4:00 pm - 5:00 pm PT Envisionments: Tell The Story of What Great UX Looks Like – Explore the most effective mediums for describing an inspiring vision. THURSDAY 11am - 12pm PT | Replay between 4:00 pm - 5:00 pm PT Selling Our Vision: Build Strong Executive Support for Great UX – Connect the dots between great UX and key business objectives. FRIDAY 11am - 12pm PT | Replay between 4:00 pm - 5:00 pm PT Setting Up For Success: Create The Action Plan for Change – Get the ball rolling with confidence. ROLL UP YOUR SLEEVES: THIS IS A WORKING INTENSIVE Warning: There will be work to do. This isn’t a set of videos you can half pay attention to while you do something else. You’ll need to put in the work if you want to see the results. We’ll combine small amounts of lecture with large amounts of interactive Q&As, exercises, and critiques. Jared will give you direction all along the way. There will be homework. Bring your team and do it together. Use the Implementation Sessions to get invaluable feedback directly from Jared.

  • How to Sell Your Design Ideas | presented by Bolder Design

    One of the biggest challenges we face is convincing other people that our design, feature and product ideas are great. We can create the most elegant user experience yet totally fail because it never saw the light of day with the people we serve. Preventing evil design decisions begins with making choices that benefit both the customer and our organization. This talk covers how we to set your ideas up for success from the very beginning. I share personal stories of situations where I’ve had to prevent evil design and research choices and the exact approach I use to create a design strategy. We’ll discuss how to truly understand and present our ideas to stakeholders so that we can sell our ideas and deliver a brilliant user experience in our products and services! Presented by: Zack Naylor, Founder and CEO of Aurelius (www.aureliuslab.com)

  • How to find a Job + AMA with Jared Spool | hosted by The Fearless Community

    ❗️To access the Zoom link, please reserve your free ticket below❗️ https://www.eventbrite.co.uk/e/ama-with-jared-spool-tickets-120945373869 ABOUT THE EVENT Fearless will be hosting a discussion with Jared Spool on how to find your first UX job, navigating the interview process and career paths. This is your chance to ask any question on this topic to one of the most iconic UX leaders in the industry. AGENDA 11am - 11:20am: Presentation on "how to find a UX job" 11:20 - 12pm: Q&A ABOUT THE SPEAKER Jared M. Spool is a Maker of Awesomeness at Center Centre – UIE. In the 43 years he’s been in the tech field, he’s worked with hundreds of organizations, written two books, published hundreds of articles and podcasts, and tours the world speaking to audiences everywhere. When he can, he does his laundry in Andover, Massachusetts. ABOUT THE EVENT HOST Fearless is the brain child of a content driven recruiter and a business minded designer. Born out of the love of building meaningful relationships and design, we’ve combined our skills to not only recruit the best talent, but to assemble design teams and build a presence in the design community. https://itsfearless.com/