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San Francisco Python Meetup Group Message Board San Francisco Python Meetup Group Discussion Forum › Hot Job Update!!

Hot Job Update!! Seeking a Customer Projects Engineer, San Francisco, CA or Sunnyvale, CA

A former member
Post #: 141
Like analyzing and breaking complex systems?
Excited by Networking and Virtualization?
Ready to work on something big?

We’ve got the job for you.


You’ll be working on serious software that over 80 of the 100 biggest global companies put in the core of their networks. You’ll be surrounded by experts in the field, but be empowered to forge your own path. You’ll have the right tools – from a hands-off, fully-automated lab with a few thousand machines at your disposal, to a test code library built so that you concentrate on your test logic, not the trivial stuff. We understand that you need just enough of the right processes, so you’ll take part in code reviews and use proven documentation and progress tracking standards that help us build and test rock-solid products. And most importantly, you’ll have new challenges at every turn.

We’re a fun group that feels more “Web 2.0” than “Big Company.” You can run Mac OS, Windows, or Linux with double monitors and your favorite ergo keyboard – we don’t care, as long as it fits your style.

Customer Projects Engineer
Full-time –San Francisco or Sunnyvale, CA

You will:

• Liaison with customers and trace a defect through its life cycle, and help ensure that the customer is happy with its resolution.
• Reproduce test escapes in house that improve the quality of Riverbed’s products.
• Create and maintain internal reporting tools
• Provide data to Development to help fix defects quickly
• Trace a defect from its origin to a quick resolution
• Manage reproduction projects by interfacing with QA Managers and other Engineers
• Help manage customer-focused software releases
• Develop execute, extend, and analyze custom test plans and automation for large accounts

Required qualifications:

• Bachelor’s degree in CS/CE/EE/Math/Physics or related fields and four years QA experience; or
• Master’s degree in CS/CE/EE/Math/Physics or related fields and two years of QA experience.
• Strong experience with Unix/Linux
• Experience setting up various network devices (L4 switches, IP routers, load gen (Ixia), SAN storage, HTTP caches, HTTP proxies, NAS storage, managed switches, etc)
• Strong experience working with customers
• Great logical debugging ability.
• Have excellent verbal and written communication and documentation skills.
• Strong ability to analyze disparate data sets and quickly focus in on areas of anomaly

Desired qualifications:

• Scripting and/or programming using one of the following: Perl, python, ruby, and tcl, C/C #/Objective C /C++, or Java

Riverbed Technology (NASDAQ: RVBD) is a San Francisco-based company. We feature an attractive compensation package including salary, stock options, employee stock purchase program, 401(k) matching, and comprehensive benefits. We are proud to be an EEO/AA employer, M/F/D/V.

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