Hi, I thought some of you may be interested in this sdforum event. please let me know if there is any question.
SDForum Semantic Web SIG Event
Making Social CRM Smarter and ScalableEnterprise
adoption of social media is happening both internally and externally.
Accenture calls social CRM the new frontier of marketing, sales and
services. Altimeter has recently described new rules of relationship
management for social CRM. Regardless 2010 will become the year of
Social CRM or not, this event will try to figure out what social CRM is
about, what challenges it's facing, and how text analytics can make it
smarter and scalable.
Dave Carroll from Salesforce will
present " Social Networking in the Enterprise". Social networking in
the enterprise brings with it a range of assumptions, opportunities and
challenges. The consumer web is defining another compelling technology
for success for the business web, Profession Social Networking. What
value does social networking technology provide the enterprise? What
are some of the assumptions that accompany the term ?Social
Networking?? What are the challenges inherent in applying another
consumer web incubated technology to the enterprise? Learn about these
benefits and challenges and how
salesforce.com
is providing the tools and platforms to realize the benefits and
overcome the challenges of Social Networking in the Enterprise.
Cheryl Kieliszewski from
IBM Research
will talk about "Analytics: A Competitive Differentiator".? The ability
to pull value from data is a crucial competitive differentiator.
Substantial value can be realized by making smart data-driven
decisions. Vast amounts of heterogeneous data of variable quality
requires better tools to identify data that is relevant for smart
decision-making. Advanced analytics technologies are becoming a proven
and growing domain to create value from data. This talk will provide an
overview of advanced analytics research being conducted at IBM,
projects currently underway and analytics research frontiers.
Time/Location:6:30pm - 9pm May 5th, 2010
Cubberley Community Center - Room H-1
4000 Middlefield Road
Palo Alto, CA
Agenda:
6:30pm - 7:30pm Registration / Networking / Refreshments / Pizza
7:00pm - 7:10pm Introduction by AJ Chen (Moderator)
7:10pm - 7:50pm Dave Carroll: Social Networking in the Enterprise
7:50pm - 8:30pm
Cheryl Kieliszewski: Analytics: A Competitive Differentiator
8:30pm - 9:00pm Joint Q&A.
Speaker BiosDave Carroll, Director of Developer Evangelism, salesforce.comDave Carroll is the Director of Developer Evangelism at
salesforce.com.
A technologist at heart, Dave?s enthusiasm for programming and
technology inspires the developer community to think creatively about
using various technologies with the company?s Force.com platform. Dave
was instrumental in launching and validating the company?s first Web
services API. In addition to speaking about the platform at numerous
events and conferences, Dave has also led and participated in the
creation of many of the developer tools for the platform. With a range
of development experience from Pascal and C to Java, .Net, JavaScript
and Actionscript , Dave brings a practical developer perspective to
both external developer communication and internal production feedback.
Previously, Carroll demonstrated his early understanding of the value
of on-demand software as a service serving as Chief Technology Officer
at Advanced HR, Inc., a Saratoga-based on-demand software company
providing Compensation Benchmarking for pre-IPO companies. Before that,
Carroll was a senior technical analyst and technologist for PSW-3, a
financial services company and spent many years as a software
consultant. Carroll has spent over 15 years developing software on a
variety of platforms.
Dr. Cheryl Kieliszewski, Research Scientist, IBM Research - AlmadenDr.
Cheryl Kieliszewski is a research scientist and manages a team focused
on the research, design and implementation of advanced analytics for
improved business intelligence technologies at IBM Research - Almaden.
She has been with IBM since November 2000, having worked in both the
Research Division and Systems and Technology Group. Cheryl has over 15
years of research and applied human factors engineering experience
investigating human-system interaction for technology design and
implementation. She received her Ph.D. from Virginia Tech in Industrial
and Systems Engineering.
--
AJ Chen, PhD
Chair, Semantic Web SIG,
sdforum.orghttp://web2express.orgtwitter @web2express
Palo Alto, CA, USA