Sutherland Labs are a research and design agency, working for some of the worlds leading clients. We use a human-centric design approach to help our clients tackle complex challenges, anticipate tomorrow’s questions, and transform customer experiences.
Our team may be diverse - researchers, strategists, designers, ethnographers, filmmakers, storytellers, engineers and technologists - but they are all bound by an endless curiosity about the world around them.
We invite like minds to come along and get to know our team. Topics might include, what does the customer care experience of the future look like, how can we transform employee experience, or how might we design services that improve customer loyalty and engagement?