It is often said, “You cannot improve what you cannot measure.” That statement has led to a proliferation of measure and metrics gather programs throughout history. In software testing, metrics are used frequently to inform stakeholders regarding the quality and/or progress of testing in a project. Many time metrics are presented in visual form in order to tell a compelling story – often to influence decision making. That makes metrics a life force in the universe of quality assurance. In this presentation, we will discuss some common quality assurance and testing metrics and demonstrate how the force can be manipulated for good and evil. For those with ill intent, they will learn how to manipulate the metrics for their own purposes. For those pure of heart, they will learn how to see past the visual and defend against the dark arts. Key learning points will be:
• The purpose of metrics
• How to display metrics to tell your story
• How to spot when someone is being told an inaccurate story with metrics
Joseph Ours is Centric Consulting's National Software Quality Assurance and Testing Service Offering Lead, Joseph Ours has nearly two decades of career experience in Information Technology and Certified Project Management consulting. He believes in finding ways to harmoniously work with all core IT competencies, and as such as works as a developer, tester, business analyst, and program manager. His strategic thought process and ability to translate vision into action has resulted in many large successful initiatives. Joseph’s expertise has also led to numerous national speaking engagements. He earned an MBA,and two bachelor’s degrees: in Electronic Engineering Technology, and in Technical Management. He is also PMP certified by the Project Management Institute. Joseph lives in Columbus, Ohio, and has six adult children. He is an early adopter and active technology enthusiast. When not busy with family events, he chairs the Columbus Advisory Council for Per Scholas, a national non-profit organization based in New York, which aims to break the cycle of poverty by providing technology education, access, training and job placement services for people in under-served communities.
Central Ohio Software Quality Assurance and Management is a non-profit group dedicated to elevating the skills, knowledge and stature of Software QA and Testing. This is our recurring meeting.