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Techmap Message Board › Community Manager required for Gaming Client

Community Manager required for Gaming Client

Barry F.
London, GB
Post #: 7
We’re working with a social media management agency providing services in online moderation, social media insight and engagement for major brands such as the Orange, BBC, Sony and Virgin. We’re recruiting for a Gaming Community Manager, someone that will join a new team and who will be pivotal in directing the efforts of the business to gain maximum visibility and advocacy for our client’s brands – above all this candidate must know their #GT5 from their #COD or #MW3, and understand how the gaming market has developed socially.

The Agency has a strategic approach that covers:
>Insight: Providing actionable intelligence through human-led monitoring, analysis and reporting.
>Moderation: Protecting brands and users 24/7 in multiple languages across multiple platforms.
>Engagement: Increasing brand loyalty by generating and sustaining compelling content and positive dialogue.

We are looking for an experienced and entrepreneurial community manager with the enthusiasm, seniority and drive to spread the digital word within the team and help expand the offering for the agency. With strong credentials in digital campaigns, you will have a good understanding of the wider marketing mix, the role of digital and PR within this, and the challenges they face.

The community management team play a critical role in the agencies make up, they ensure that each of our client’s communities and social media channels are managed to the highest possible standard.

The key role responsibilities are:
-A passion for social media is essential and candidates will need to show an understanding of online engagement and brand tone of voice.
-Experience of managing and hosting Facebook brand pages as well as brand communication Twitter would be beneficial.
-Experience of producing reports for clients including statistics and insights into online communities will be advantageous, as well as knowledge of gaming and gaming communities.
-Overseeing daily community and moderation activity whilst reporting on key issues that emerge
-Developing and sustaining relationships between the client, management and moderation teams in order to identify and cultivate community interaction
-Identifying opportunities for community enhancement that will optimise community management and client satisfaction
-Providing ‘community synopsis’ of top issues and points of view from management, community moderators and community users
-Engagement with online communities on behalf of clients
-Managing community administration and configuration
-Overseeing daily community and moderation activity whilst reporting on the key issues that emerge.
-Identifying opportunities for community enhancement that will optimise community management and client satisfaction.
-Engagement across social media platforms on behalf of client including Facebook, Twitter and bespoke communities.
-Creation of compelling content and implementation of content plans.
-Regular client reviews and status meetings.
-Preparation and provision of client activity and platform reports.
-Managing community administration and configuration.
-Providing a ‘community synopsis’ of the top issues and points of view from management, community moderators and community users.

We’re looking for someone who has experience managing gaming community accounts, who maybe works for a top 100 digital agency and loves all things gaming and social media… product and industry knowledge is key, so bring your gaming stats to the interview …

Salary in the region of £25-35k


Details at http://www.freshresou...­
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