Character Design

Let’s hang out and journal together, trade stationary and stickers, and have a good time! Please note, we do not have a reservation, so we will do our best to find some good spots when we get there.

In an era focused on scalable efficiency, the pursuit of absolute service consistency is often seen as the ultimate goal. But what is gained and what is lost when service offerings are entirely predictable? Does aiming for uniformity stifle necessary adaptation and human connection? Join us for an intimate discussion exploring the often overlooked trade-offs of **service consistency**. We'll dive into when consistency builds “trust and reliability”, and when it becomes “a barrier to designing flexible, empathetic, and truly customer-centric experiences”. **#ServiceDesign #ServiceConsistency #ServiceManagement** **What’s a Service Design DC salon?** Our salons are an excellent opportunity to connect with fellow designers, engage in meaningful conversations, and gain fresh perspectives on the evolving landscape of our field. Space is limited to ensure an intimate atmosphere and encourage deeper conversations. Whether you have been to a past salon or will be a first timer, we’d be happy to have you join this group discussion of service design practitioners and enthusiasts in the Washington D.C. area! **Evening Agenda** * 6:00 P.M. - Doors Open / Socializing \* * 6:30 P.M. - Salon begins * 8:00 P.M. - Salon Wraps up \*We will provide light refreshments, including food and drinks, during the salon. **Note about RSVPs:** * Due to the limited number of available spots, we kindly request that you update your RSVP if you are unable to attend so others may have the opportunity to join. Thank you for your understanding. *** Many thanks to our host and sponsor, **Technical Assent!** *At Technical Assent, we believe that government can be a platform for service innovation where services can be designed to be more relevant to customers, more reliable, and delivered at a lower cost.* *Our company exists to build high-performing government service organizations — government-to-citizens (G2C), government-to-government (G2G), and shared services. Our approach is unique in that we improve service performance from the bottom-up, starting with customer experience. We use that insight to design and modify the talent, tools, and technology that deliver government services to each customer. Technical Assent is a Service-Disabled Veteran Owned Small Business appraised at CMMI-SVC Level 3.*

Games night is back! With our favorite local game store opening back up, Games night will come back starting Monday June 7th! We are an lgbt+ games group that’s been going for nearly 3 years now! We welcome anyone in the lgbt+ community to come play board games every Monday with our fun and chaotic crew! If you’re brand new to board gaming and looking to make some friends or if you love playing 4 hour space operas and are looking to make some rivals, we’re the group for you! We are an lgbt+ group that focuses on creating a safe lgbt+ community. Non-lgbt+ individuals are welcome when attending with an lgbt+ friend, family member, or partner. Huzzah hobbies currently follows cdc guidelines, where customers who are vaccinated are allowed to not wear masks indoors. With their current hours on Mondays, they are open until 9pm; if they change hours and remain open later, games night will continue until close. If you have any questions, comments, or concerns please feel free to message us here!

A Pathfinder Society Scenario designed for 1st- through 4th-level characters. The Maze of the Open Road has mostly been stabilized, and yet agents are still ending up at the wrong destination. While no one has been hurt, Venture-Captain Sigvard Tornkvist fears that it might be a matter of time until injury or worse results. She tasks the PCs with investigating the cause of these mishaps, and dealing with it if possible. Little do the PCs know what they've gotten themselves into, but there's a nonzero chance they'll find themselves in a dance-off before their mission is complete. Written by Mikko Kallio **Scenario tags**: Repeatable

**NOTE: This is *NOT* a screening, please watch the movie before the discussion.** **CONTENT WARNING: Disease, mutilation, abortion.** **This film contains extreme body horror and prolonged depictions of illness and bodily decay. It also includes references to pregnancy loss and a graphic act involving the removal of a fetus from a woman’s body. Viewer discretion is strongly advised.** Please read the original manga ahead of the dicussion: https://mangadex.org/chapter/bf397fc1-17bc-4fa1-8cd7-2cfd35f8170c Hideshi Hino's *Mermaid in a Manhole* is body horror stripped of bravado. When a lonely artist encounters a dying mermaid trapped in an underground sewer, he attempts to care for her — documenting her condition as her body deteriorates in disturbing and intimate ways. What begins as a strange act of compassion transforms into a bleak meditation on decay, obsession, and environmental collapse. Blending body horror with tragic romance, the film replaces shock-for-shock’s-sake with an atmosphere of sickness and inevitability that seeps into every frame.