Service Design

5K kosusuna hazir misin? Koşu tempomuz Zone 2–Zone 3 aralığında, yaklaşık 6:45–7:00 pace olacaktır. Katılımcıların genel kondisyonuna göre birlikte hareket edebilir ve tempomuzu buna göre ayarlayabiliriz. Kediniz de kondisyonunuza göre mesafeyi kısa tutabilir ya da koşu-yürü şeklinde katılabilirsiniz. Bulusma Yeri: Mikel Coffee Company, Millet Bahçesi Saat: 09:00 Tarih: 22 Subat 2026 Pazar Hava durumu: Yagmur ve kar yagisi olma durumunda bu etkinlik gerceklesmeyecektir. Katılım 10 kişiyle sınırlı değildir; ancak Meetup sistemi organizasyonu 10 kişiyle sınırlandırmaktadır. 5K sonrasında devam etmek isteyenler daha uzun mesafe koşabilir ya da Mikel Coffee Company’de kahvelerini yudumlayabilirler. Eşyalarımızı Mikel’e bırakabiliyoruz; ancak değerli eşyalarınızı yanınıza almanızı tavsiye ederim.

In an era focused on scalable efficiency, the pursuit of absolute service consistency is often seen as the ultimate goal. But what is gained and what is lost when service offerings are entirely predictable? Does aiming for uniformity stifle necessary adaptation and human connection? Join us for an intimate discussion exploring the often overlooked trade-offs of **service consistency**. We'll dive into when consistency builds “trust and reliability”, and when it becomes “a barrier to designing flexible, empathetic, and truly customer-centric experiences”. **#ServiceDesign #ServiceConsistency #ServiceManagement** **What’s a Service Design DC salon?** Our salons are an excellent opportunity to connect with fellow designers, engage in meaningful conversations, and gain fresh perspectives on the evolving landscape of our field. Space is limited to ensure an intimate atmosphere and encourage deeper conversations. Whether you have been to a past salon or will be a first timer, we’d be happy to have you join this group discussion of service design practitioners and enthusiasts in the Washington D.C. area! **Evening Agenda** * 6:00 P.M. - Doors Open / Socializing \* * 6:30 P.M. - Salon begins * 8:00 P.M. - Salon Wraps up \*We will provide light refreshments, including food and drinks, during the salon. **Note about RSVPs:** * Due to the limited number of available spots, we kindly request that you update your RSVP if you are unable to attend so others may have the opportunity to join. Thank you for your understanding. *** Many thanks to our host and sponsor, **Technical Assent!** *At Technical Assent, we believe that government can be a platform for service innovation where services can be designed to be more relevant to customers, more reliable, and delivered at a lower cost.* *Our company exists to build high-performing government service organizations — government-to-citizens (G2C), government-to-government (G2G), and shared services. Our approach is unique in that we improve service performance from the bottom-up, starting with customer experience. We use that insight to design and modify the talent, tools, and technology that deliver government services to each customer. Technical Assent is a Service-Disabled Veteran Owned Small Business appraised at CMMI-SVC Level 3.*

⚡ **Reset your mindset. Meet someone unexpected. Walk away with new clarity.** Join us for a free, small-group event held in our **Startup Garage** — a **spacious, bright, comfortable living-room style space** inside a single-family home. Think couches, coffee, and real conversation — **not an actual garage 😊** 🔁 You’ll be **paired** with different attendees throughout the event for short, energizing rounds — each sparked by a simple **opening line** designed to make you laugh, reflect, and think bigger about what comes next. You won’t just talk about what’s behind you — You’ll begin to **picture what’s ahead** in a way that actually excites you. *** **☕ Coffee and snacks are on me.** Just show up with a curious mind — and a willingness to laugh. We’ll guide you through questions that blend **wisdom and humor** — the kind that help you see your story through a new lens. *** **🔍 What You’ll Experience** • One-on-one rounds to explore purpose, identity, and new possibilities • Light, energizing activities designed to shift your mindset in under 10 minutes • Fresh insights from people you’ve never met — but may never forget • A laid-back, thoughtful space to connect without pressure *** **💼 Who It’s For** • Divorced/Separated or midlife professionals figuring out what’s next • Entrepreneurs, builders, and creatives in a season of reinvention • Men and women who prefer **meaningful conversation** over surface level talk Whether you’re starting over, scaling up, or just ready for something more aligned — this space is for you. *** 📊 *Most attendees are in their 30s, 40s, or 50s — navigating life and growth with curiosity, clarity, and a sense of humor.* 🛋️ **Hosted in a spacious living-room setting** inside a single-family home (Ashburn). Full address shared after RSVP. 🌐 Explore more: [https://midlifereinvention.co](https://midlifereinvention.co)

**\* This is an in-person event** At the beginning of the year, most of us reflect on what we want to achieve and do in the coming months. However, if we only think about what we want to add, without reflecting on what we are already doing and what we might have to let go, we end up with an unrealistic plan that will leave us overwhelmed in March and abandoning change in May. In this reflective and interactive session we will create a plan that includes starting, prioritizing and letting go of activities to achieve the goals we strive for. You will leave the session with clear next steps to avoid the scarcity trap (not investing enough in promising ideas) as well as the rigidity trap (holding on to things because we know how to do them). In addition to these concrete plans, you will learn a set of planning facilitation tools that you can apply in group and individual settings, including Impromptu Networking, Ecocycle Planning, Troika Consulting and 15% Solutions. **Agenda** 6:30pm Welcome [Impromptu Networking](https://www.liberatingstructures.com/2-impromptu-networking/) (adapted Fast or Slow): 6:50pm Individual [Ecocycle Planning](https://www.liberatingstructures.com/31-ecocycle-planning/) 7:10pm [Troika Consulting](https://www.liberatingstructures.com/8-troika-consulting/) Peer Assist 7:40pm Shareout 8:00pm [Liberating Structures](https://www.liberatingstructures.com/matching-matrix/) intro 8:10pm [15% Solutions](https://www.liberatingstructures.com/7-15-solutions/) 8:30pm Closing **About our presenter** With over 20 years of professional experience as a facilitator, trainer, coach, poet and organizational change facilitator in the public and private sector, [Eva Schiffer](https://www.linkedin.com/in/eva-schiffer-675b058/) focuses on bringing people together to make progress on their most vexing challenges. She enjoys creating processes that allow for the unexpected to emerge, holding space for difficult conversations and inviting the whole person (mind, heart and body) into the room. Her career in international development has honed her skills in intercultural facilitation, and she passionately strives to create facilitated spaces that work for people from different contexts and with different needs.

## **1 Million Cups Loudoun – February 25 Business Presentation** **Featuring Seeman Saeed, Founder of LeakzAlert** **Wednesday\, February 25 \| 9:00 AM – 10:00 AM** **Venture X Loudoun** We’re excited to welcome **Seeman Saeed**, founder of **LeakzAlert**, to the 1 Million Cups Loudoun stage to share an innovative solution focused on prevention, protection, and smarter property management. **About the Business** LeakzAlert provides **water leak detection and monitoring services** designed to identify issues early and help prevent costly damage. By delivering proactive alerts and monitoring, LeakzAlert supports property owners and managers in protecting their assets, reducing risk, and avoiding unexpected disruptions. **Who Seeman Is Looking to Hear From** Seeman is eager to connect with professionals across: * Property management * Property maintenance companies * Home insurance providers * Hotels and hospitals * Homeowners * Anyone responsible for facility or property oversight **Current Focus** As LeakzAlert gains traction, Seeman is seeking feedback on: * Sales scalability * Sustainable growth strategies * Expanding market reach * Building strong industry partnerships **Why Attend?** * Learn about a service that directly impacts workplace success * Provide valuable feedback to a growing business * Connect with fellow entrepreneurs and community leaders * Be part of a collaborative, solutions-focused conversation **What is 1 Million Cups?** 1 Million Cups is a national program that brings entrepreneurs and communities together to learn, connect, and grow through presentations and discussion. Loudoun’s chapter meets on the 2nd and 4th Wednesdays each month. Join us on **February 25 at 9:00 AM** for coffee, connection, and a meaningful conversation about communication, workforce development, and business growth. We look forward to seeing you there!

We will be meeting at Starbucks to learn together. Come with an online class you're already going through or an interest and we will try to connect you with a course where you can learn it. Already have a skill you want to contribute to a Kaggle Datascience competition? We will work on these too! Laptop required :)