UX Design

We will be meeting at Starbucks to learn together. Come with an online class you're already going through or an interest and we will try to connect you with a course where you can learn it. Already have a skill you want to contribute to a Kaggle Datascience competition? We will work on these too! Laptop required :)

In an era focused on scalable efficiency, the pursuit of absolute service consistency is often seen as the ultimate goal. But what is gained and what is lost when service offerings are entirely predictable? Does aiming for uniformity stifle necessary adaptation and human connection? Join us for an intimate discussion exploring the often overlooked trade-offs of **service consistency**. We'll dive into when consistency builds “trust and reliability”, and when it becomes “a barrier to designing flexible, empathetic, and truly customer-centric experiences”. **#ServiceDesign #ServiceConsistency #ServiceManagement** **What’s a Service Design DC salon?** Our salons are an excellent opportunity to connect with fellow designers, engage in meaningful conversations, and gain fresh perspectives on the evolving landscape of our field. Space is limited to ensure an intimate atmosphere and encourage deeper conversations. Whether you have been to a past salon or will be a first timer, we’d be happy to have you join this group discussion of service design practitioners and enthusiasts in the Washington D.C. area! **Evening Agenda** * 6:00 P.M. - Doors Open / Socializing \* * 6:30 P.M. - Salon begins * 8:00 P.M. - Salon Wraps up \*We will provide light refreshments, including food and drinks, during the salon. **Note about RSVPs:** * Due to the limited number of available spots, we kindly request that you update your RSVP if you are unable to attend so others may have the opportunity to join. Thank you for your understanding. *** Many thanks to our host and sponsor, **Technical Assent!** *At Technical Assent, we believe that government can be a platform for service innovation where services can be designed to be more relevant to customers, more reliable, and delivered at a lower cost.* *Our company exists to build high-performing government service organizations — government-to-citizens (G2C), government-to-government (G2G), and shared services. Our approach is unique in that we improve service performance from the bottom-up, starting with customer experience. We use that insight to design and modify the talent, tools, and technology that deliver government services to each customer. Technical Assent is a Service-Disabled Veteran Owned Small Business appraised at CMMI-SVC Level 3.*

NOVA Code and Coffee is an inclusive, informal, co-working session. People of all skill levels are invited. The concept is simple, bring a laptop and ideas, we'll provide the coffee and donuts! Here's how it works: 1. At 10:15 everyone introduces themselves and briefly describes what brought them to Code & Coffee today (project, homework, networking, etc) 2. For the rest of the day, folks work in the communal space on their projects providing one another help and conversation as needed. Oh and they usually drink coffee and tea too! That's it! Hope to see you there! **Location** Our hosts are the Fairfax City Economic Development Building: [10300 Eaton Pl, Fairfax, VA 22030](https://www.bing.com/ck/a?!&&p=d7298231ca2df594df822003f9a93517c788fceefe1fcbb79c8976696e341bc6JmltdHM9MTc1MzIyODgwMA&ptn=3&ver=2&hsh=4&fclid=180d0745-3b7f-69a1-23a2-11433a7868e5&u=a1L21hcHM_Jm1lcGk9MTA5fn5Ub3BPZlBhZ2V-QWRkcmVzc19MaW5rJnR5PTE4JnE9RmFpcmZheCUyMENpdHklMjBFY29ub21pYyUyMERldmVsb3BtZW50JnNzPXlwaWQuWU44NzN4ODI4MTk2Mjg0NTk5MDM4MTU0MiZwcG9pcz0zOC44NjE0NDYzODA2MTUyMzRfLTc3LjMwMjE3NzQyOTE5OTIyX0ZhaXJmYXglMjBDaXR5JTIwRWNvbm9taWMlMjBEZXZlbG9wbWVudF9ZTjg3M3g4MjgxOTYyODQ1OTkwMzgxNTQyfiZjcD0zOC44NjE0NDZ-LTc3LjMwMjE3NyZ2PTImc1Y9MSZGT1JNPU1QU1JQTA&ntb=1) Conference Room A- Large, Floor 1 This is a new venue for us, so give us some time to get more details about it. Driving is the best option. There is plenty of free on-site parking. Otherwise, we are a 22 minute bus from the Vienna Metro Station. **Sponsored by:** Thank you [Fairfax City Economic Development](https://gofairfaxcity.com/) and [Mason Enterprise Center](https://enterprise.gmu.edu/) for making this event possible! **Thank you so much to our wonderful sponsors!** Organized by [DMV Petri Dish](https://www.dmvpetridish.com/) **[Code of Conduct](https://github.com/NoVACodeCoffee/admin/blob/master/code-of-conduct.md):** We value the participation of each member of the community and want all attendees to have an enjoyable and fulfilling experience. To make clear what is expected, all delegates/attendees, organizers, and volunteers at any Nova Code & Coffee events are required to conform to our [Code of Conduct](https://github.com/NoVACodeCoffee/admin/blob/master/code-of-conduct.md).

**IMPORTANT:** This event is free, but please register here with your email so we can get a clear view of the attendance: https://uxdx.com/community/community-dc-2026-02-28/ TALKS **Lina Reynolds- Lead UX Strategist, Ford** **➡️The Strategic UX Advocate: Driving Influence through Clarity and Metrics** Are you tired of fighting for a "seat at the table" only to be asked to "just make it pretty"? Join Lina Reynolds, Lead UX Strategist, for a tactical deep dive into how UX professionals can transform from order-takers into strategic partners. Drawing from her 10+ years of experience and her recent panel at UXCON '25, Lina will share how she used Clarity and Metrics to lead high-impact projects at Ford Credit, including a dealer application that achieved a record-breaking 82 NPS. **➡️Faz Besharatian- Product Strategy & Design Leader, North X Normal** **From Stuck to Constraints Based Strategy** "We can’t do that here." Sound familiar? If you’ve worked in healthcare, finance, or any risk-sensitive environment, you’ve heard all the ways innovation gets stalled. Regulation, legal, compliance, lack of time, too many cooks... But what if constraints weren’t the enemy? Using constraints as a starting point for smarter strategy. It’s practical, fast, and made for product and design leaders. **Event Details:** **Agenda** 3:00 - 3:20: Registration and networking 3:20 - 3:30: Introduction 3:30- 4:00: The Strategic UX Advocate: Driving Influence through Clarity and Metrics- Lina Reynolds 4:00-4:30: From Stuck to Constraints Based Strategy- Faz Besharatian 4:30 - 5:00: Networking and close 📍**Location- Cleveland Park Library, DC** \*\*\* 🙌 We hope you can join us for an inspiring evening of learning and connection! 👉 Subscribe to our YouTube channel: [https://www.youtube.com/uxdxconf](https://www.youtube.com/uxdxconf) ✉ Get alerts on the latest events: [https://uxdx.com/subscribe](https://uxdx.com/subscribe) ℹ Find out more about us: [https://uxdx.com](https://uxdx.com)

Social Sips & Bites… We accidentally found out it’s Ann’s birthday 👀 And as a group that never misses food, drinks, or a perfectly good excuse to celebrate… we’ve decided to politely crash her birthday party Come laugh, sip, snack, and help us convince Ann this was always the plan. Because let’s be honest, birthdays are better with great people and zero warning See you there

The next NoVABeerSec event - "Informal Gathering of Security Minds Over Beer'' will be Wednesday, February 25th, 5:30PM til 7ish at Crooked Run Fermentation (22455 Davis Drive, Sterling, VA ). **BONUS** there is a Senor Ramon Taqueria as part of the brewery; so it will be a “Taco Wednesday” for everyone ;) **Venue for February:** Crooked Run Fermentation (https://crookedrunfermentation.com/sterling-virginia-2/) - Crooked Run Fermentation is a Virginia-based producer of contemporary and traditional beers, coolship sours, natural wines, ciders, and seltzers. Started in 2013 in Leesburg, Virginia, Crooked Run has developed a following for creative and nuanced beverages across a variety of styles, from lagers to IPAs, barrel-aged stouts, sours, and beyond beer. In 2017, we opened our main production facility in Sterling, Virginia, and will open a third location in northeast DC in 2022. Opened in 2017, the Sterling location features a bustling taproom, outdoor biergarten, 10 BBL brewhouse, and best of all, TACOS! Senor Ramon Taqueria offers a full menu of tacos, quesadillas, empanadas, and more. Come relax with 12 beers on tap, weekend live music, and some great food! If you're biking, we're right off the W&OD Trail. **Additional Info:** We are an inclusive group, so if we missed anyone please let us know or if you want to bring your significant other/spouse please do. Have a great week and see you later this month! Cheers, Rinaldi Rampen & Mike McCabe of @NoVABeerSec