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Re: [WordPress-Brisbane] Woo Commerce Aus Post Calculator

From: Ryan A.
Sent on: Monday, September 7, 2015, 10:26 AM
Thanks Valerio,

I will need to talk to client and confirm the sizes and weights. I just took their data at face value and let the plugin pull in the default box sizes but perhaps there are boxes out there that can fit the products/items better. I get the feeling that some items will only fit into a bigger box with lots of empty cubic room. Surprising though as package designing for logistics is big business these days, but then again we are not talking about UPS or DHL either…

I have seen that plugin on codecanyon but it states that it is no longer supported and comments would indicate that it does not work well at all.

Regards,

Ryan Archer | Web Designer & Developer
Coolwebs Web Design

Email: [address removed]
Phone: [masked]
Website: http://www.coolwebs.com.au


From: Valerio Cassimatis <[address removed]>
Reply-To: <[address removed]>
Date: Sun, 6 Sep[masked]:15:43 -0400
To: <[address removed]>
Subject: Re: [WordPress-Brisbane] Woo Commerce Aus Post Calculator

Hi Ryan,

I think I had this problem a couple of years ago, and it ended up being that my box dimensions were wrong.
Try putting in more box sizes to help Woocommerce figure it out.
Box packing is a difficult problem for computers to work out:

You can see the dimensions of the boxes Aus Post sells here:

I'd double check your weights, too.

There's also another plugin on codecanyon that does the same thing, that is cheaper and simpler to use, you may want to try it.



On 7 September 2015 at 10:03, Ryan Archer <[address removed]> wrote:
Hi all,

First I put this up on the discussion board already but I thought better to put it in the mailing list as I see a lot more activity in this area.

Have built an ecommerce website which uses woo commerce and has the official Woo Commerce Aus Post Calculator to automatically calculate the postage of the goods. Problem is that in many circumstances it just charges way too high! I am using signed and tracked parcels/satchels and using the combined shipping method based on the dimensions and weight. Has anyone else out there experienced this issue? 

The main issue is the combined shipping of items, that’s where the calculation methods seem to fall apart. I have given the box inner and outer dimensions as the same as you can’t even get this information from the Australia Post Office themselves and I don’t have time to go into a post office with a measuring tape and annoy everyone.

I talk to Woo Commerce support and they tell me its normal - I don't think we can agree on that, especially when postage can cost almost the same as the item. I'm just not getting anything out of the Woo Commerce support team that is really helpful. I can see there are many other plugins available and I’m seriously considering pushing for a refund and going with another option.

Regards,

Ryan Archer | Web Designer & Developer
Coolwebs Web Design

Email: [address removed]
Phone: [masked]
Website: http://www.coolwebs.com.au





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Regards,
Valerio Cassimatis




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