🤖 Agentic AI in Action - Build your own Customer Service Engine📞💬
Details
Customer service is transforming at lightning speed, and Agentic AI is at the core of this change. But how do you actually design and build a customer service application that goes beyond a simple chatbot?
In this 60-minute online workshop, we’ll walk you through the essential design patterns, software solutions, and cloud services that enable modern customer service applications powered by Agentic AI.
You’ll learn:
- Key Agentic AI Design Patterns: memory, orchestration, tool use, context management, and more
- Software & Cloud Services: practical technologies for orchestration, LLMs, vector databases, and integrations
- Putting It All Together: how to design a complete architecture for scalable customer support
- Real-World Applications: case studies from well-known companies that successfully deployed Agentic AI in customer service
🎯 Who should attend?
- AI/ML engineers, solution architects, and developers curious about Agentic AI
- Customer service and operations managers exploring automation strategies
- Tech professionals looking for practical, implementation-focused insights
- Anybody else who is just curious 😀
By the end of this workshop, you’ll have a clear blueprint for building your own Agentic AI–powered customer service engine—and a better understanding of what’s already working in the real world.
📅 Duration: 60 minutes
Artificial Intelligence
Machine Learning
Big Data
Python
Software Development