HoA #64: Mastering Work Intake: The Key to Sustainability and Flow

Abstract: Mastering Work Intake: The Key to Sustainability and Flow w/ Jeremy Willets and Tom Cagley

Agile and Lean embrace the idea that teams and organizations pull prioritized work. But what happens when work gets pushed on a team or organization? If you’ve seen this anti-pattern, you’re no longer dealing with work “intake” — you’re dealing with work “entry.” Pushing work kills sustainable pace and consistent flow of value delivery. Mastering the work intake challenge could very well make or break your career. Or even your company.

In this session, we’ll start by defining work intake. Then, we’ll focus on how work enters different levels of organizations and discuss strategies for recognizing and solving work intake anti-patterns.

Meet Jeremy Willets and Tom Cagley

Jeremy Willets is a team lead at Rockwell Automation. He started in software as a Technical Writer on a Scrum team more than a decade ago: “It wasn’t long before I fell in love with Agile. I’ve served thriving organizations as a Scrum Master, Agile Coach, Senior Agile Coach, Release Train Engineer, and mentor. I’ve even been fortunate enough to speak at a few conferences. When I’m not working with people and teams, you can find me with my family or maybe even making music as TLNGO.”

Tom Cagley is a consultant, speaker, author, coach, and agile guide who leads organizations and teams to unlock their inherent greatness. Tom helps teams and organizations improve cycle time, productivity, quality, morale, and customer satisfaction and then proves it. Tom has been an internationally respected blogger and podcaster for over 18 years, focusing on software processes and measurement. His blog entries and podcasts have been listened to or read millions of times. He co-authored:

• Mastering Work Intake with Jeremy Willets and
• Mastering Software Project Management: Best Practices, Tools and Techniques with Murali K. Chemuturi.

Jeremy’s website.
Tom’s website.

Please Note:

The number of concurrent participants is limited to 100; first come, first served.