Last Mile Delivery Meetup #8: Perfecting Post-Purchase from Basket to Doorstep

Register here 👉 https://bettermile.com/last-mile-meetup-event

📌About the Meetup
The Last Mile Delivery Meetup is all about pushing boundaries and redefining the status quo. Our hybrid event series brings together a vibrant community of practitioners from the logistics industry, tech startups, eCommerce companies, and anyone working in the last mile delivery space.

We will explore the strategies, innovations, and customer-oriented solutions that optimize the critical last mile in e-commerce. From branded tracking to parcel lockers, this event brings together top minds to share insights and spark inspiration.

Our Speakers:
Kerstin Zerbe, BVB

As Managing Director of BVB Merchandising, Kerstin leads a team of over 140 employees, managing all aspects of purchasing, sales, and operational excellence for the club's merchandise. Kerstin will share how Borussia Dortmund is turning delivery into an emotional and memorable experience for fans. She'll provide valuable insights into how BVB creates that special connection through its logistics and share some exciting plans for the future of fan engagement.

Anela Kadric, GLS Group

Anela is the Group Marketing Director at GLS, leading strategy across 21 markets and making last-mile delivery more customer-focused and engaging. She has worked in London and beyond, running campaigns for Monster, Tommy Hilfiger, and Steiff. At our meetup, she’ll share her perspective on customer experience and discuss how last-mile delivery can be dynamic, engaging, and anything but boring!

Flamming Amar, UBsend

With over 30 years of experience in logistics and transportation, Flemming has held leadership roles at UBsend, Kuehne + Nagel, DSB Gods, DHL Express, and TNT, driving innovation in global delivery solutions.At the meetup, he'll share insights on improving the customer experience through relevant and accurate communication for last mile providers.

We would like to point out that photographs and video recordings will be made during the event in order to document the event. These recordings may subsequently be published on our channels in order to promote other comparable events. If you do not agree to this, you can also participate in the event online without having any visual material taken of you and published.