[HYBRID] Full Service Ownership & The Lifecycle of a Service

🙇 Thorsten Besse [PagerDuty] will give us a talk about ownership and service lifecycle.

📹 It will be a hybrid meetup. So pls answer during RSVP if you plan to be on-site. That'll help us a lot with planning the snacks, etc. 🙏
The link with the video call will be announced on the meetup day.

Agenda ⏰
* 1800 - Open Doors [Networking, drinks & snacks]
* 1900 - Talk from Thorsten [afterwards Q&A]
* 2000 - After talk networking

Abstract 📃
Services are the backbone of our systems. They are the pieces that make up our businesses—whether they are literal microservices or functional components of a traditional application, we can’t do the computer thing without services.

When it comes to a service in your company or organization, who’s responsible for it? The cast of characters involved in the lifecycle of a service is more than just software engineers. It can include program managers, product owners, sustainability teams (SREs/operations engineers), and business stakeholders, just to name a few.

Topics covered in this talk include:

• Defining what a service means to you and your organization
• Roles in service ownership
• What are you observing about your service?
• How you want a team to respond to a service outage or incident
• Managing your service in production
• Tuning your service
• Understanding how the service impacts the business