
About us
## Our community
User groups having been running in the UK for over 10 years, starting with a user group for Dynamics CRM in 2011.
Since then, we have expanded in number and in scope, covering not just the traditional ‘CRM’ applications under Dynamics 365 but also the Microsoft Power Platform – Power Apps, Power Automate, Power BI and Power Virtual Agents.
Our user groups provide an opportunity for users of Dynamics 365 and the Power Platform to get together, share their knowledge and get to know each other in a fun, open, and welcoming environment. Whatever your level of experience or how long you’ve been using the products, you’re welcome to our free meetings!
### Topics
The user group meetings cover all topics under the Dynamics 365 and Power Platform umbrella. We have talks on technical subjects such as development and solution architecture but also cover business perspectives as well, such as user adoption, managing change and business analysis.
### National user group
Our flagship all-day user groups – what we call the 'National' user groups – run several free all-day events per year. Each event offers 15+ sessions and typically attracts an audience of 150+ people. The events are held either in central London or Manchester.
### Regional user groups
Our regional user groups cover many areas of the UK. These meetings are typically held in the evening after a working day and have 2 or 3 speakers on topics related to Dynamics 365 and the Power Platform.
Upcoming events
14

Virtual D365PPUG - September 2026
·OnlineOnlineJoin us for the D365 & PP UG Virtual Event! This user group will focus solely on Virtual Events. We know that not everyone can make it to in person events, so we've created a dedicated Virtual UG that anyone can attend!
Agenda
18:00 - Intros
18: 15 - Talk 1: Let’s (Power) Automate all your documents with dox42 - Christina Wagner
19:00 - break
19:05 - Talk 2: How to present Irresponsible AI in Action - Chris Huntingford
19:55: Wrap up20:00 - Finish
Talk 1 - Let’s (Power) Automate all your documents with dox42 - Christina Wagner
Tired of copy-pasting the same content into documents? Frustrated by building complex Power Automate flows just to create one single document? Concerned about AI hallucinations finding their way into contracts, reports, or other critical documents?
Then it’s time to take a look at dox42: join our session to discover how dox42 helps organisations automate document generation in a simple, intuitive, and highly flexible way. Templates can be designed in MS Word, PowerPoint and Excel. This minimizes the need to code and empowers business users, while freeing up IT resources. dox42 allows you to create reliable, data-driven documents directly from your business systems like e.g. Dataverse, D365 BC and D365 CRM, without repetitive manual work, complex workflows, or the risk of inconsistent content.
In this online session, you’ll learn:- how dox42 enables faster processes, reduces errors and ensures document accuracy
- about the seamless integration into various systems and the smooth combination of data sources within one template
- ·how to generate various types of documents, from contracts and certificates to reports and professional looking emails - dox42 delivers professional documents you can trust at scale
Bio - Christina Wagner from dox42
Business Technology Evangelist
christina.wagner@dox42.comChristina is a Business Technology Evangelist at dox42 with a background in molecular biology and data science. They started coding out of a simple motivation: to automate repetitive work and make systems work smarter – which aligns perfectly with dox42’s mission: to reduce repetitive copy and paste tasks, so people can focus on what really matters. At dox42, Christina focuses on SAP, D365 CRM, Power Platform, and template design. They love to share knowledge around document automation and assisting customers and partners in their quest to make document generation easy, intuitive, and – most importantly – automatic.
Talk 2 - How to present Irresponsible AI in Action - Chris Huntingford
We keep hearing about Responsible AI (RAI), but what is it actually, and why does it matter? The way we build solutions with AI is different to the way we currently create solutions. In this session, we will explore how to build AI-infused solutions and WHY RAI matters. This session is for anyone starting in the AI solution builds and setting up AI governance boards. We will focus on making sure that you understand why respecting RAI is important.
1. I will SHOW you what happens when you do NOT respect RAI standards and WHY these are important.
2. We will explore the concepts of deterministic models Vs. non-deterministic models and how to set up a digital safety board to manage these solutions.
3. We will delve into EU AI legislation and why these matters in your solution build.I will show you a LIVE customer example that you can test out yourself!
This is going to get really intense really fast.
78 attendees
Reading D365PPUG - September 2026
Campus Reading International, Berkshire, GBOur third in-person meeting for this year will take place on Monday 14th September from 18:00 at Campus Reading. We look forward to seeing you there and encourage you to arrive from 6pm to meet other user group members!
Agenda as follows:
- 18:00 - Welcome!
- 18:30 - Keeping What Matters Safe: Securing Data from Power Apps to Power Automate - Jason Murphy, Power Platform Admin and Developer @ University of Surrey
- When Power Apps sends data to Power Automate, that data can be exposed along the way, just like in other programming tools. In this session, I’ll show a simple, practical way to make your app more secure by disguising sensitive information before it travels. And once we’ve started thinking creatively about protection and already down the rabbit hole, we’ll explore other easy wins to strengthen your Dataverse data security too.
- 19:15 - Break & Pizza!
- 19:45 - From Builder to Problem Solver: Business Analysis Skills Every Power Platform Consultant Needs - Sam Nagle, Power Platform Functional Manager, PwC
- Great discovery is the cornerstone of every successful Power Platform solution, but many consultants and developers pick it up by trial and error, without a structured approach. In this session, we’ll explore why strong business analysis skills are essential for delivering solutions that truly solve problems. You’ll learn practical techniques for uncovering the right requirements, following effective processes, and developing the “human side” of consulting. Communicating, influencing, and understanding stakeholders. Walk away with actionable strategies to move beyond building apps to solving real business challenges.
- 20:30 - Networking & Close
32 attendees
Birmingham D365PPUG - September 2026
Wesleyan, Colmore Circus Queensway, Birmingham, GBOur next in-person meeting of the year will take place on Thursday 17th September 2026 from 18:30 at the Wesleyan Building. Parking is available close by at the B4 Car Park or it’s a short walk from any city centre train station.
Agenda
Presentation 1 : Architecting multi agent solutions - Varsha Mahesh
This session explores how Copilot Studio enables intelligent, purpose‑built agents, and how to combine them to create coordinated, resilient, and scalable multi‑agent systems inside your organisation.
Copilot Cookbook: From Low-Code to Custom Engine Agents - Join us as we start with the low-code ways to build agents, then work our way up step by step until we’re cooking up fully custom agents from scratch. Copilot Studio vs Agents Toolkit - Comparing M365 Agents Toolkit and Copilot Studio and understanding how they enable multi agent solutions.Presentation 2 : Copilot City: Agents, Anarchy & the Law - Emma-Claire Shaw & Keith Atherton
Agents are opening doors faster than most organisations can keep up with. With a few clicks, anyone can spin up an agent that talks to customers, processes data, or interacts with internal systems and that speed is both the opportunity and the risk. In this session, we’ll follow two familiar characters you’ve probably met in your own organisation:
Keith – a renegade Copilot Studio builder. He moves fast, breaks things, and spins up agents quickly to solve real problems but at what cost?
Guardrails? “Suggestions.” Best practices? “Optional.” If there’s a limit, Keith has already found a way around it.
Emma – the uncompromising force of Copilot governance. Badge, rulebook, and risk register in hand, she’s here to protect the organisation from data leaks, compliance nightmares, and AI agents that have gone completely off the rails.
We’ll use them to explore the real tension many organisations face right now: balancing creativity and innovation with security, oversight, and responsible use of AI agents living in your very own Copilot city.
This session is grounded in real-world experience from working with organisations who are trying to get Copilot Studio implementation right – not by slowing people down, but by putting the right conversations, boundaries, and support structures in place.
By the end, you’ll have a clearer picture of how to encourage responsible innovation, keep things on track, and avoid turning your AI rollout into a firefight.
We strongly encourage you to arrive early to meet other user group members. We will be providing food and refreshments and you are welcome to stay afterwards for a chat!
We are always looking for people passionate about Dynamics 365 and the Power Platform to present at our events. If you would like to speak at any of our future events please register here.
44 attendees
Past events
125

