Giving AI a Voice: Deploying a Production-Grade Call Automation System

⚡ Join Fatos Ismali, Chief AI Architect at Microsoft, for an exclusive DataFest Tbilisi online meetup: Giving AI a Voice: Deploying a Production-Grade Call Automation System

What does it take to move from a demo to a real, enterprise-ready voice AI system?

In this session, we’ll walk through the end-to-end architecture, deployment, and scaling of an AI-powered call automation solution — where agents don’t just understand language, but interact in real time through speech.

You’ll explore how to:
▪️ design robust conversational workflows;
▪️ integrate speech recognition and speech synthesis;
▪️ manage latency, concurrency, and real-time performance;
▪️ implement governance, observability, and monitoring across the voice stack.

By the end of the meetup, you’ll have a clear architectural blueprint for building reliable, scalable, production-grade voice AI applications.

When: 11 March, 4 PM (Tbilisi Time), 1 PM (CET), 12PM (London Time)
Where: Online, Via Zoom
Registration is free: https://us06web.zoom.us/.../register/SGiz9QbqRQCieMUkGRdcWQ
Event language: English

About the Speaker:

Fatos Ismali — Chief AI Architect, Microsoft

Fatos Ismali is a Chief AI Architect at Microsoft, specialising in taking Generative AI applications into production for enterprise customers across professional services, media, telecommunications, and beyond. His expertise spans the Azure Data & AI ecosystem, where he designs and delivers large-scale AI and machine learning architectures that drive measurable business impact.

From propensity modelling and large-scale forecasting for energy companies to scalable RAG systems for customer experience and multi-agent AI deployments across text, vision, and speech — Fatos bridges the gap between strategy and engineering. He leads complex AI transformation programs that modernise data and AI platforms, operationalise model lifecycles, and bring production-grade GenAI to life.

Working closely with executives and technical leaders, he helps organisations turn ambitious AI visions into secure, scalable, and value-driven systems.

The event is organised by DataFest Tbilisi, with the support of [IBCCS.tax](https://www.facebook.com/IBCCSTAXGeorgia) & SmartCLM.